ZenBusiness vs. Incfile: Which Should You Choose?

We highly recommend choosing ZenBusiness to start your business for the following reasons:

  • Straightforward and affordable packages
  • Knowledgeable and responsive customer support
  • Included registered agent service for a full year
  • Ongoing user dashboard

Read on for a more comprehensive analysis on why we suggest ZenBusiness over Incfile.

ZenBusiness vs. Incfile: What Sets Them Apart

Experience
The experience advantage goes to Incfile, since they were founded in 2004. They have created over 250,000 businesses since they started. Although ZenBusiness was founded in 2015, they have helped thousands of entrepreneurs successfully overcome the difficulties of starting a business.

Worry Free CPA Assessment
In all 3 packages, ZenBusiness will provide you with an assessment of your company finances and recommend the proper licensed CPA for your specific needs at no charge. The suggested accounting services are a great way to keep track of your company’s monetary flow, file taxes, and stay organized.

Worry Free Compliance Guarantee
ZenBusiness offers a Worry Free Guarantee service for an additional fee in their Starter plan, but it's free with their Pro and Premium packages. This service includes many perks such as important notifications, two filing changes per year (excludes state fee), assistance correcting filing errors, and they even cover the costs of any mishandled filings.

ZenBusiness vs. Incfile: Similarities

Registered Agent
Both Incfile and ZenBusiness include registered agent services with all their packages, and after that initial year is up, it will only cost $119/year.

Company Size
ZenBusiness and Incfile are small companies, which translates into a more personalized experience for their clients.

Dashboard
They both have user-friendly dashboards where you can store all your business information for convenience.

ZenBusiness vs. Incfile: Customer Reviews

ZenBusiness’s online feedback is excellent. The service has over 500 reviews on Trustpilot with an overall rating of 9.4/10. Here are a couple review examples:

“I was blown away at how simple and straight-forward this process was. Using ZenBusiness to set up the LLC for my consulting agency was the best decision I could have made as an entrepreneur. I especially love how they made it super easy to get a Tax ID and set up a registered agent. I'd recommend ZenBusiness to anyone starting a new business.”

“Quick and Simple. The website is well-designed and the process was very transparent without being overwhelming. Any information that I needed to make the right choices was at my fingertips and I feel like I'm set up well with my new business.”


Incfile has more than 9,000 reviews on ShopperApproved, with a sparkling 4.8 rating — composed of about 7,600 five-star reviews. To be honest, it’s not easy to find negative reviews for Incfile in general. Here are a couple examples:

“Awesome service. Very quick, easy and straight to the point. They take all the hassle and worry out of renewal so you can concentrate on running your business. I love Incfile!”

“Very fast and efficient company to work with, always someone ready to answer any question. Will work with them for years to come.”

ZenBusiness vs. Incfile: Pricing and Turnaround Times

Be aware that pricing and options could change at any time.

ZenBusiness Packages

ZenBusiness Pricing

Starter ($39 + state fees) includes:

  • LLC formation
  • Registered agent for one year ($119/year after the first year)
  • Operating Agreement
  • Worry Free CPA Assessment
  • 3-4 weeks filing time

Pro ($149 + state fees) includes:

Premium ($249 + state fees) includes:

  • Rush filing speed
  • Domain name and domain name privacy
  • Business email address
  • Business website

Incfile Packages

Silver ($0 + state fees)

  • Next-day processing
  • Free registered agent for one year ($119/year after the first year)
  • Access to a platform with company alerts
  • 1-hour tax consultation

Gold ($149 + state fees) includes:

  • EIN and Operating Agreement
  • Contract template library
  • 20 personalized stock certificates on top of the normal Corporate Kit essentials

Platinum ($299 + state fees) includes:

  • Expedited shipping to return your filings
  • Free business website and domain name
  • 20 personalized stock certificates on top of the normal Corporate Kit essentials

More Info:

If you come across the terms “processing” time vs. “filing” time on the different LLC formation websites, know that they mean two different things. Processing time refers to the number of days it takes to process all documents relating to your business by the company you choose and filing time is up to the government office responsible for filing the documents.

ZenBusiness vs. Incfile: The Bottom Line

Winner - Which Should You Choose

All things considered, we choose ZenBusiness as the better option between the two. ZenBusiness provides a better price for a registered agent and includes a Worry Free Compliance Guarantee in their Pro and Premium packages at no cost. In addition, the starter package includes registered agent services for one full year, an Operating Agreement, and a Worry Free CPA Assessment.

Incfile’s middle and top tier packages cost slightly less than ZenBusiness’s, but they don’t include as many features. After doing the math, the extra features in ZenBusiness’s middle and top packages are worth the few extra dollars.

ZenBusiness for $39

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