Last Updated 22 August 2017 | By:

IncFile LLC Review

Is It Actually A Reliable Service?

IncFile ReviewReady to form an LLC and thinking about using an online incorporation service?

Confused by all the legal jargon and red tape? To make things worse, state resources and small business information sites can be overly-complex or downright confusing.

To streamline your research, my team and I have reviewed all the major providers of LLC formation services including IncFile and invested hundreds of research-hours in an effort to be as objective as possible.

My end goal is to help you decide which formation service is the best fit for your needs. With that in mind, this IncFile LLC review will go over important pros and cons, pricing and features, customer feedback and more. Are they right for you, or should you check out the competition? Let’s find out together!

Some Pros & Cons of IncFile

Pros

  1. They’re the most affordable LLC formation service on the market starting at $49. Other services like LegalZoom have pricing that starts as high as $149, saving you up to $100 right off the bat. (See details)

  2. IncFile includes a full year of registered agent service for free with any LLC formation package. After that, it’s $99/year, which is still on the lower end of registered agent prices.

  3. They offer unlimited phone/email support, and you’ll also have access to a real-time order tracking tool until you receive your final documentation.

  4. IncFile has some convenient tools, like online storage for your LLC formation documents and a specialized dashboard that tracks important deadlines and compliance reminders.

  5. Receive an hour-long business tax consultation with a certified professional, free of charge to LLC formation package customers.

Cons

  1. Their turnaround times vary depending on your state, and some of them are really quick (as short as 1 business day), but some others take as long as 8 weeks to complete your filing.

IncFile Pricing & Features

Forming a business with IncFile begins with choosing your basic features package which costs $49 plus state fee. IncFile offers three tiers of service, namely Silver, Gold and Platinum.

IncFile Pricing and Features

IncFile offers a lot of value at all three levels, including the core features in the screenshot below with any package you choose. I really feel they’ve done an awesome job putting them together. Other providers present 50 different features and it can get overwhelming. IncFile focuses on the basics and what’s most useful.

Incfile LLC Services

To determine which option is best for you, we’ll need to dive into the differences between these three packages.

The Gold package offers lots of valuable features over the Silver tier, including an Employer Identification Number (EIN), corporate forms, a banking resolution and a custom corporate kit. While you might not need all these features, it’s likely you require enough for the $100 price difference between Silver and Gold worth it.

As for the Platinum package, I’m still a little uncertain. As you can see, the only additional features included for your $150 are a website and domain name, and a contract library. So, do you or your business need a new website? Do you need a large assortment of contracts, or perhaps just one or two?

Incfile LLC Premium Services

The main question is, are these features worth the extra $150? According to IncFile, the contract library includes over 25 legal documents written by an attorney, and the website service is packaged through a third-party supplier called “Sniper Monkey.” If you don’t yet have a website and have no interest in building one, this is a good opportunity. While for others it’s of no use at all.

 

Recommended Package

The Platinum tier is the only one that includes expedited filing, so if you’re in a hurry then spending $50 or more expediting your order might make sense. If you don’t need expedited service and are happy with IncFile’s standard filing times (can vary by state), we think the Gold tier is the best value for your dollar.

IncFile Customer Reviews

IncFile Customer ReviewsNearly all IncFile customers are happy with the services they provide. In case you’re curious, right now the vast majority of their online reviews can be found at ShopperApproved.

And by all means, take a few minutes of your time to dig around for more details because they can really help you discover things you didn’t know you wanted or needed.

Customer Reviews Section Last Updated: 7-20-17

Conclusion: Overall, customers frequently comment on how fast and easy IncFile makes the LLC formation process. Seeing as their reviews are nearly universally positive, we don’t hesitate to recommend their services.

How Does IncFile Compare?

IncFile ComparisonAfter taking a deep dive into each online LLC formation service, I’m comfortable saying IncFile’s my personal favorite. They’re the most affordable, extremely reliable and pack in a bunch of great features that most entrepreneurs like me find exceedingly useful.

There are of course many other providers out there offering similar services, so to round out this IncFile LLC review, let’s briefly take a look at LegalZoom to see if you might prefer them.

Pricing: First, IncFile is $100 less than LegalZoom. This is attributable to LegalZoom’s superior brand power.

Features: It’s pretty simple. IncFile has far more features than LegalZoom, especially when you factor in price. LegalZoom charges $159/year for registered agent, whereas IncFile only charges $99/year even after your free first year. Also, LegalZoom doesn’t have IncFile’s order tracking tool. Although LegalZoom does offer operating agreements with their base package, which IncFile doesn’t, but that’s one of their only advantages in this area.

Turnaround Time: With LegalZoom, times vary by which package you select (7-10 business days for top-tier Express Gold, 15 for Standard, and 30 for base-level Economy). Depending on which state you’re filing in, this could be either significantly shorter or longer than IncFile, which has turnaround times that vary by state from 1 day to 8 weeks.

Customer Support: I tested both companies’ phone support back to back on the same day. Neither IncFile nor LegalZoom made me wait on hold for more than a couple minutes, and their representatives were friendly and seemed eager to help. In general, LegalZoom’s reps are more widely available because they’re open for 3 more hours on weekdays than IncFile, and LegalZoom also has weekend phone support hours, which IncFile doesn’t.

Businesses Formed So Far: IncFile has helped 100,000+ entrepreneurs/startups form their businesses since 2004, but LegalZoom on the other hand has formed over 1 million since 2001. You probably don’t need me to tell you who has the advantage here (hint: it’s LegalZoom).

Here’s a Quick Breakdown

IncFile
  • Pricing Starts at
    $49

  • 100,000+ Businesses formed so far

  • Perfect for:
    Anyone starting a business on a budget and need quick formation

Visit Website
LegalZoom
  • Pricing Starts at
    $149

  • 1 million+ businesses formed so far

  • Perfect for:
    Anyone wanting a company with a proven track record and basic features

Visit Website

Frequently Asked Questions

Can I Just Form a Business Myself?

Of course. All the services offered by IncFile are tasks you can do yourself. The benefit of working with an incorporation and compliance service like IncFile is they take care of these things so you can focus on starting and running your business, instead of getting lost in paperwork.

If you do want to file for yourself, we’ve put together step-by-step guides for forming LLC’s and Corporations.

What’s Their Refund Policy?

You can receive a refund until IncFile forwards your payment to the state, which is typically within 1 business day. They’ll keep $30 as a cancellation fee, and many competitors offer much longer money-back guarantees, so make sure you know what you’re ordering before you buy it.

Are There Any Hidden Fees?

I couldn’t find any, so if there are, they must be hidden well! Jokes aside, no, they’re quite up-front about their pricing models. If you sign up for any recurring charges, take note of them so they don’t surprise you in the future (for example annual registered agent renewals), but other than that you should be fine.

Is My Information Secure?

IncFile is as secure or more than most major websites or web-based services. They’re covered by Norton Web Security, which scans the site for malware and encrypts all data, and Authorize.net, which verifies site identities.

Does IncFile Offer Ongoing Support?

In their own words: “Our service never stops! [. . .] Our customer support staff is always here to help no matter how long ago you place your order.” Sounds good to me and a good portion of their customer reviews back up this claim 100%.

Should You Use IncFile?

IncFile gets a 4.8/5 rating in my book. It’s the best service for entrepreneurs forming an LLC on a budget. I absolutely recommend their services.

However, if it doesn’t feel like the perfect fit for your business, see our comparison review of the top 7 LLC formation services.

Visit IncFile Or Visit Other Options