Bizee (Formerly Incfile) Review 2024

Is It a Reliable Service?

Smiling businessman speaking to colleagues in modern office.

Using a formation service to register a limited liability company (LLC) simplifies the formation process and ensures your business is formed accurately. The key is to find the best formation service for your business to meet its needs and budget. 

Bizee (formerly Incfile) is a popular formation service that offers free LLC formation. If you’re wondering whether or not Bizee is the right service for your new business, you’re in the right place. This Bizee LLC formation review outlines the pros and cons, features, and pricing of the provider as well as how it stacks up against the competition to help you determine if this is the right service for your venture. 

Recommended: Check out our review of the best LLC services to explore more options.

What Is Bizee?

Bizee is a business formation service powered by Incfile. Founded in 2004, the company has a lot of experience helping businesses with formation and boasts more than 1 million customers since its inception. Known for its affordability, Bizee offers a free formation package with basic features for budget-conscious entrepreneurs as well as two paid packages that include more robust feature sets. 

Additionally, the company has an exceptional number of positive customer reviews that cite their excellent customer support team. The formation process can be challenging — especially for new business owners — so this is a major positive in a formation service. 

Jump Ahead:

Pros and Cons of Bizee

Pros

  • Unlimited email and phone support for all packages. 
  • Highly rated by verified customers. 
  • Free registered agent service for one year.

Cons

  • The lowest-cost plan lacks several helpful services, such as Employer Identification Number (EIN) registration and Operating Agreement creation.  
  • Few features included compared to competitors.

Bizee Alternative: Northwest

With Northwest, forming an LLC is easy and affordable. 

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Bizee Pricing and Features

Bizee offers three formation packages: Silver, Gold, and Platinum. The company is known for their free Silver plan, however, they recommend the Gold plan for additional included features like Operating Agreement creation and EIN registration. Below are all of the packages offered by Bizee, including their prices and features. 

Silver ($0 + State Fees)

Bizee’s Silver plan is a free formation package that includes a business tax consultation, lifetime compliance alerts, and unlimited email and phone support in addition to the preparation and filing of formation documents. 

Gold ($199 + State Fees)

The Gold plan includes all the features included with the Silver plan as well as an Operating Agreement, EIN, Internal Revenue Service (IRS) form 2553, and banking resolution. 

Platinum ($299 + State Fees)

Bizee’s Platinum plan includes all features in the Silver and Gold plans as well as fast processing times, a domain name, business email, and business contract templates. 

Bizee Reviews

With 86% of Bizee reviews on Trustpilot earning five stars, the company boasts high satisfaction ratings with many verified customers. Several high-rating customers cited the company’s excellent customer service and efforts to support users through the formation process as issues or questions arise. 

Negative reviews centered largely around several hidden fees and a lack of transparency as well as a confusing platform for new users. The company has responded to several of these reviews — often with clarifying information about the user’s account. 

Here are some verified reviews from Trustpilot by people who used Bizee to help launch their businesses:

“I just recently got my LLC. The process was out of my comfort zone. Thank you so much for making Bizee.com for the process so easy. Even after I got my LLC Papers I still had some questions and I called Customer support for QA. To my surprise, the technician Mariana G. was so helpful and friendly. She made sure I understood the process multiple times prior to ending the call. Thank you so much Bizee.”

“The support has been lacking so far. Chat support is limited and [it] feels like you are bothering them, always in a rush to copy and paste replies instead of reading and speaking out of their knowledge. Email support has already taken over 24 [hours] on an ongoing and important request. I’d say it is good if you already know what you’re doing. Not best suited for first timers.”

“Super easy to get set up in my small business. Took care of everything, including things I didn't know anything about. A great resource and partner when getting started; [I] couldn't have done it without Bizee!”

Bizee has garnered an exceptional amount of five-star reviews, demonstrating a customer base that is satisfied with their service. Overall, the company’s customer support services help customers effectively form their businesses and address roadblocks along the way.

Bizee Alternatives

With so many LLC formation companies available to choose from, it is important to see how the top providers measure up against each other. Northwest, LegalZoom, and ZenBusiness are three of the most popular companies for LLC formation. Here is how they compare to Bizee’s offerings. 

Bizee vs. Northwest

Northwest Registered Agent is our top choice for LLC formation services. While they don’t offer a free plan like Bizee, their $29 plus state fees LLC package includes valuable services like a registered agent and Operating Agreement creation. With Northwest, business owners can rest easy knowing their business is in reliable hands and that their data is protected with Northwest’s data privacy promise.  

Bizee vs. LegalZoom

LegalZoom is a trusted name in the business formation space. The company offers a free package like Bizee, but does not include registered agent service with this package. LegalZoom’s competitive advantage is their focus on legal assistance for new businesses, which can be invaluable for entrepreneurs. 

Bizee vs. ZenBusiness

ZenBusiness offers several formation packages, including a free plan similar to Bizee’s Silver plan. The platform doesn’t offer registered agent services with this plan, however, but you can easily add services onto your plan of choice using ZenBusiness’s extensive à la carte options. 

To help you determine the right LLC formation service for you, we’ve compiled the prices of some of the top formation services for new businesses below. This includes LLC filing, registered agent services, EIN registration, and Operating Agreement creation to assist you in identifying the best formation service for your business needs and budget.

Service Bizee Northwest LegalZoom ZenBusiness
LLC Filing $0 + state fee $29 + state fee $0 + state fee $0 + state fee
Registered Agent Free for 1 year Free for 1 year $249/year $199/year
Operating Agreement $40 Free $99 $99
EIN $70 $50 $79 $99
Total First-Year Cost $110 + state fee $79 + state fee $427 + state fee $397 + state fee

The Bottom Line

Bizee offers a great LLC formation service for budget-conscious entrepreneurs. Plus, the company boasts exceptional customer service as noted by their own customers — a major benefit for entrepreneurs who are forming their first business. 

However, their packages are missing a few valuable services — especially their free Silver plan. For a more comprehensive formation service experience, we recommend a provider like Northwest Registered Agent.

Review Methodology

To provide a comprehensive and honest review of Bizee, we considered several key factors:

Pricing and Value

In addition to seeking services with a low price to save entrepreneurs money, we prioritize services that offer value for their cost to ensure the best features included at the price. 

Ease of Use

The user’s experience is a key consideration during our review process. We research and review each platform’s usability to ensure it will provide a seamless formation experience for both technical and non-technical founders.  

Customer Support

We evaluate the quality and accessibility of the customer support during our review process, including the type of support offered, the duration of the support, and the helpfulness of the support offered. 

Customer Reviews and Reputation

Customer reviews inform our research, providing an inside look into the experience for verified customers and their experience with each service, such as common complaints or areas of satisfaction. 

Frequently Asked Questions

What is Bizee?

Bizee, formerly Incfile, is an online business formation service that offers a free LLC formation package. 

How much is Bizee after the first year?

After the first year of free registered agent services, you will be charged $119 annually for registered agent services with Bizee. 

Is Bizee trustworthy?

Yes, Bizee is a trustworthy business formation service. The company, originally named Incfile, launched in 2004 and has helped form more than 1 million businesses. 

Is Bizee the same as Incfile?

Yes, Bizee is an online business formation service offered by the company Incfile.