Last Updated 01 July 2017 | By:

LegalZoom LLC Review

(Is It Really Worth It?)

LegalZoom LLC ReviewReady to form an LLC and are thinking about using LegalZoom? In this review we’ll take a close look at their core features and pricing to see if it’s actually right for you.

So first, a couple basics:

LegalZoom is a business formation service that has helped more than 1 million business get started. However, just because it’s the largest in the industry doesn’t mean they’re the best LLC formation service for you.

To get started with this LegalZoom LLC review, let’s talk about some pros and cons.

Pros & Cons to LegalZoom LLC

Pros

  1. You don’t need any legal training or even computer savvy, they can take care of pretty much everything and walk you through their process step-by-step.

  2. You can expect quick turnaround times in terms of filing and receiving your documents. (Note: LegalZoom isn’t the fastest filing service, but they’re reasonable.)

  3. They have collected over 10,000 customer reviews of their LLC service alone that you can read through with an overall rating of 4.7 out of 5. This can be VERY helpful for folks unfamiliar with online incorporation and feeling unsure.

  4. LegalZoom’s prices are very competitive and substantially less expensive than working with a conventional law firm or business attorney.

Cons

  1. LegalZoom is on the more expensive side of LLC formation services, but doesn’t have the features to back it up.

  2. We filtered their reviews to show only 1-stars (less than 1% of overall total) and would like to point out that a small percentage of their clientele seem to have issues with billing, or misunderstanding their orders.

  3. Because of their size, phone support can take a little wait, but their friendly reps will answer all your questions, guide you if necessary (outside of any legal advice of course), and help check everything to make sure there are no hiccups.

LegalZoom LLC Formation Pricing

Below is a screenshot of LegalZoom’s LLC formation packages: Economy, Standard and Express Gold. The more features you need, the higher the cost.

Starting a business is always going to require startup costs, and LegalZoom’s are reasonable, starting at $149. However keep in mind that other popular services like IncFile start at $49. When you break it down, forming an LLC through LegalZoom is $100 more for nearly the same services.

LegalZoom LLC Pricing

My Thoughts On Their Pricing

As for which LegalZoom package best suits your needs, consider the features that separate them:

  • LegalZoom’s turnaround times vary by package, rather than by state. If you need expedited service, Express Gold might be the best fit for you.
  • Corporate seals are no longer required for businesses, but it remains a symbol of authenticity that contributes to your corporate identity. If you want a corporate seal with your LLC formation package, choose the Standard or Express Gold service tier.
  • LLC membership certificates are an important feature if you have multiple owners. Official certificates of member ownership are also only available in the Standard or Express Gold packages.
  • The Express Gold tier also includes a $30 discount on the expedited acquisition of an Employer Identification Number. If you plan on purchasing an EIN anyway, the $30 savings closes the price gap a bit between Standard and Express Gold.

Once you choose the package best for you, there are additional services you can add-on (below). For these extra services, we highly recommend doing some research to see if you actually need to order them through LegalZoom.

LegalZoom LLC Pricing and Features

Recommended Package

For many entrepreneurs, which package you choose likely comes down to how quickly you need your LLC formed. If you require expedited processing, Express Gold is the way to go. If you can wait a month, why not save some money and go with the Economy tier? Aside from the shipping and processing times, the other features separating the tiers aren’t likely necessary for most companies.

However keep in mind LegalZoom charges a premium due to their ‘brand power’. If you’re on a budget, it’s worth comparing IncFile vs LegalZoom.

LegalZoom Customer Reviews

Are other entrepreneurs happy with LegalZoom’s services? Not all of them, no, but the vast majority have been more than pleased to work with LegalZoom in a variety of ways. We highly advise you to take some time and go through a portion of the reviews at the bottom of their LLC Filing Overview page and see for yourself – especially if you’re a beginner.

LegalZoom LLC Formation Reviews

Be sure to explore the 1-star, 3, and 4-star reviews because they can be a treasure trove of helpful information that may end up saving you time and money if you decide to work with LegalZoom.

However if you prefer to stay on our curated review, to keep things simple, here are the last 5 LegalZoom LLC customer reviews as of May 17, 2017:

LegalZoom LLC Reviews

LegalZoom LLC Formation Reviews

LegalZoom Customer Review

Review of LegalZoom LLC Formation

Review of LegalZoom LLC Service

How LegalZoom Compares

LegalZoom Formation ComparisonLegalZoom offers essentially the same suite of LLC filing services that most of their competitors do, they’re just a much more established company. Their turnaround times are competitive as well, along with the usual forms of customer service – phone, email, live chat, etc.

They’re among the leaders of the online filing industry, but again, it’s worth taking a look at what other services offer so you’re using the ideal service for you.

IncFile is another LLC filing service but at a much lower price point. With their basic packaging starting at $49, they’re $100 less than LegalZoom’s LLC formation and just as reliable.

On the other hand Rocket Lawyer is a close competitor of LegalZoom on all fronts, mainly the online legal service industry. Rocket Lawyer stands out because they’re $50 less than LegalZoom while giving you the option to choose between their basic LLC formation services and an online legal subscription with a suite of features for the new business owner.

Here’s a Quick Breakdown

IncFile
  • Pricing Starts at
    $49

  • 100,000+ businesses formed so far

  • Perfect for:
    Anyone starting a business on a budget and need quick formation

Visit Website
Rocket Lawyer
  • Pricing Starts at
    $99

  • 800,000+ businesses formed so far

  • Perfect for:
    Anyone wanting the choice between basic formation or a suite of online legal services

Visit Website
LegalZoom
  • Pricing Starts at
    $149

  • 1 million+ businesses formed so far

  • Perfect for:
    Anyone wanting a company with a proven track record and basic features

Visit Website

Frequently Asked Questions

Can I Form An LLC Myself?

Can you file your LLC yourself? Sure! If you’re a DIY kind of entrepreneur and don’t mind investing your time into learning the process, feel free to follow the step-by-step guides we built.

Are Their LLC Services Easy to Use?

Yes for most, no for others. Their website has become very simple for even basic web-users but when you browse through their online reviews you find a portion of folks who still have a hard time understanding everything involved. Be sure to read each and every section and know what’s being selected!

What Are LLC Formation Filing Times?

  • Economy: 30 Days
  • Standard: 15 Days
  • Express Gold: 7-10 Days

What’s Their Refund Policy?

In some circumstances you can get a full refund, while in others LegalZoom will simply correct the problem or offer you credit with their company to be used on further orders. Check out their Satisfaction Guarantee page and their Terms of Service for all the particulars.

Are There Any Hidden Fees?

No. There shouldn’t be any surprises as long as you aren’t in a hurry, make sure and pay attention to ALL checked boxes through the checkout process.

Is My Information Safe?

While there is no such thing as 100% safe information in the digital world, with LegalZoom your information is as safe as it would be working with a major bank.

What About Ongoing Support?

Absolutely, LegalZoom can be there for you throughout the years in a large variety of ways in regard to the status of your LLC. However, they’re not a law firm and can’t provide in-depth advice. If you need 1-on-1 support to forming your LLC, we highly recommend looking into Harbor Compliance.

Should You Use LegalZoom?

LegalZoom's LLC formation has fair pricing and features with a good track record. If you feel like they're a fit, form an LLC for $149.

However if you'd like to do more research and get a close-up of all your options, click the green button to see our side-by-side comparison of the top 7 LLC filing services.

Visit LegalZoom Or Visit Top Options