FreshBooks Pros & Cons
- First and foremost, their accounting software has been used by millions of entrepreneurs and startups, which is why it’s so refined.
- FreshBooks has an impressive mobile app you can use to check expenses, invoices, transactions, track time, and a lot more – all on the go. Everything’s cloud-based, which means you can access it anytime, anywhere.
- You can invoice customers faster, plus request paper copies of invoices and receive them through first-class mail in one click.
- Tracking expenses is easy! Create downloadable copies of anything from bank statements to credit cards, generate reports, and track cash flow at any time so you’re never caught off guard (a big favorite).
- Tinker for free for 30 days without giving your credit card to see what you think. Should you need help, FreshBooks staff is available from 8:00 a.m. to 8:00 p.m. EDT, M-F. In my experience, they’re extremely helpful/friendly.
- FreshBooks wasn’t initially designed to be full-blown accounting software, so there are still a few functions that fall short, such as payroll tools and a wide range of third-party app integrations. However, FreshBooks is regularly updated and takes requests from actual users for further improvements.
- FreshBooks is entirely web-based software, so if you want a downloadable program, FreshBooks isn’t for you (though now, most accounting tools are cloud-based or have the option available).
- This software isn’t fit to manage large volumes or complex inventory situations – keep in mind that their Premium plan accommodates up to 500 active clients.
Freshbooks Pricing & Features
FreshBooks has three straightforward plans: Lite, Plus, and Premium.
Honestly, the main difference between the plans is the size of your clientele. The only reason you wouldn’t need to go all the way to Premium is because your company hasn’t yet grown to that level. Startups often begin at Lite, then over the first few years, they graduate on up the ladder as needed.
$15/month (Billed Monthly) OR $13.50/month (Billed Yearly)With FreshBooks Lite Package, you can access all of the features that FreshBooks offers, with the only limit being the number of clients you can bill. In this introductory package, you can bill up to 5 clients. Because of this limit, we recommend this package to freelancers that have a small number of long term clients, or brand new startups looking to start somewhere and grow steadily.
$25/month (Billed Monthly) OR $22.50/month (Billed Yearly)Moving on to their Plus package, FreshBooks allows you to bill up to 50 active clients, which is a great middle ground for most small businesses. Because of that, we recommend this package for smaller startups or business that have a rotating client base. Because they restrict active clients only, your client base can rotate if you provide short-term services. When you’ve completed the service, you can archive clients, allowing you to have more than 50 clients over a long period of time.
$50/month (Billed Monthly) or $45/month (Billed Yearly)Finally their Premium package best for larger operations. One of the things we like most about FreshBooks is that you can upgrade your package as you grow. It’s easy to start out with their smaller packages and when your business grows a little too big for their limitations, you can step it up when needed.
Optional ServicesFreshBooks doesn’t really have optional services, but there are a number of additional apps and widgets you can add to your account. They offer connections to third party tools like Fundbox, Google Suite, Shopify and more to help you increase business productivity.
Recommended PackageSince FreshBooks scales based on the number of active clients you have, every package is going to have the full suite of features. For this reason, we’d recommend that you start out with their Lite package if you currently have 5 clients or less. From here, you can work your way up and find the package that offers the best range for your business.
The Plus package tends to be a big hit because of this. It’s a great in between package that allows for quite a bit of versatility. You’ve got a solid amount of billable clients, as well as complete access to their entire platform.
With FreshBooks, you only need to read about 20 or 30 before you start hearing the same praises over and over again.
Ease of use, customer service, client tracking, tidy invoicing, and the mobile app are among users’ favorite features and come up time and time again. We’ve surveyed a few different sources and review websites to bring you a quick snapshot of the specs.
Customer Reviews Last Updated 8-17-17
How FreshBooks Compares
Well, oddly enough, FreshBooks is among the most inexpensive options, and yet many argue (right along with us) that it’s one of the best accounting software on the market. Did we mention that their free trial is stacked with features, so you can get a much clearer idea of what you’ll be capable of? Once you commit, you’ll start at just a mere $15/month for the same features.
That said, when we turn to other online reviews to gauge FreshBooks’ customer support, it sure seems like they’re absolutely amazing at helping both beginners and advanced users alike get the most for the monthly fee.
But for a detailed comparison, we’ve turned to one of the most highly rated accounting software companies to see how FreshBooks stacks up against the competition. Xero has been in the industry for about 10 years, and has quickly risen to become of the heavy hitters in this industry.
Pricing: Looking at pricing, FreshBooks and Xero fall into the same overall range when it comes to monthly subscription fees, but you can save a little here and there depending on your package selection. Xero offers a cheaper introductory package ($9/mo.), but for more premium packages, FreshBooks saves you a little bit each month.
Features: Overall, Xero offers a few more unique features than FreshBooks, but when it comes to accessing those features, FreshBooks offers a twist on a classic setup. Because they scale their packages based on number of active clients, you can have full access to all their features at every price level.
Fun Fact: Every new hire that FreshBooks brings in, regardless of their position, spends their first month working with the customer services department, answering real customers calls and questions, so they can get a real understanding of customers’ needs and concerns.Number of Businesses Served: At this point in time, FreshBooks has collected over 10 million subscribers since their start in 2003. In comparison, Xero has gained 1 million subscribers since their start in 2008. Both companies have done extraordinarily well, and remain our top two, but FreshBooks does a slight edge on Xero when it comes to total subscribers.
HERE'S A QUICK VISUAL
XeroPricing Starts at $9/month
FreshBooksPricing Starts at $15/month
Frequently Asked Questions
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