Last Updated 03 July 2017 | By:


Is It Actually A Good Software To Use?

Xero ReviewIf you own a small business, you have more important things to spend your time on than complicated tax documents, tracking expenses, and sending invoices to customers.

A reliable accounting software like Xero can alleviate the stresses of accounting and simplify your life significantly.

In this Xero review we’ll cover their most popular features, peek inside the platform, and get to the bottom of everything to see if it’s actually the best tool for you.

Quick Note: If you’d like to dive in and try Xero yourself, they offer a 30 day free trial where you have full access to the software. No credit card required.

Some Pros & Cons of Xero


  1. From freelancers and small business owners galore, to startups and corporations of various shapes and sizes…Xero fits.

  2. Xero offers free QuickBooks conversion, which allows you to transfer your data and pick up where you left off without having to switch between platforms.

  3. You can integrate more than 500 third-party business apps for just about anything you can think of, including Google, Square, Shopify, and even PayPal.

  4. You can manage bills and payments through expense schedules to watch cash flow (one of our favorites), plus create professional invoices and receive automatic updates when they’re viewed.

  5. Have savvy and easy-on-the-eyes financial reports with 24/7 premier-level customer support should you need a little help, and Goldman Sachs–level security to ensure your data stays under wraps.

  6. Their cloud-based software is accessible anytime, anywhere, on nearly any device, so you can pick up where you left off…from wherever you are. (Their smartphone apps are also very well designed)

  7. From their reconciliation tool that allows you to transfer and categorize banking, credit card, and PayPal transactions, to their baked-in time sheets to monitor employee hours which are automatically calculated, to the fact you can inventory items, quickening the process of invoicing while monitoring sales and purchases…wow!


  1. No internet connection = no Xero, which can honestly be a pain for people in some places and situations. Just keep it in mind and plan accordingly.

  2. Some users feel Xero’s multi-currency function could be stronger, which could affect businesses operating internationally.

  3. It lacks a stock-control feature, which Xero recently acknowledged and assured is coming soon.

  4. Finally, we should point out that although Xero boasts of its user-friendly interface, many users complain the software’s too complex. For instance, one user said the basic task of adding expenses becomes too complicated, unlike FreshBooks, which is a lot easier to use.

Xero Pricing & Features

Pricing and FeaturesBy that glimmer in your eyes, you may be falling in love. But don’t jump the gun, because you haven’t seen their pricing yet. Xero is one of the most affordable small-business accounting software tools alongside QuickBooks. With each plan, you get a variety of practical features that help manage the numbers driving your brand.

Available Software Plans

Xero has three straightforward plans: Starter, Standard, and Premium. The screenshot below lays them out in all their glory. Look at those prices. For everything we’ve covered and more, for let’s be honest, a really good price.

Xero PricingXero Features

(Note: Xero pricing varies from location to location. The table below shows the prices for the US market.)


A Quick Look Inside Xero

Feel free to bookmark our Xero Review so you can have it handy during your on-boarding phase if you decide to use their software. That said, let’s switch to some visuals. These should give you a good feel for what it’s like inside their software.

Create Custom Invoices

Xero Custom Invoces

Creating custom invoices allows you to bill and receive payments all from within the software. Plus, when your customer views the invoice, you’ll get a notification—and you can even automate custom payment-reminder messages so you’re not stuck having to remember who you’ve followed up with.

Store & Categorize Your Files


Keep all your files in one place so you’re never searching your computer or sifting through a file cabinet. Grant access to anyone on your team so that everyone stays on the same page and knows where to safely store important documents.

Manage Bills & Monitor Cash Flow

Manage Bills & Monitor Cash Flow

Your cash flow is tracked in real time—see which payments have been received or which bills have been paid, and export reports to show you how your business is doing at any given time.

Track Expenses

Tracking Expenses

Streamlined expense tracking means there’s no need to store stapled stacks of receipts and easy-to-lose documents. Record purchases, assign expenses to specific customers, and grant reimbursements with ease—even record expenses on the go through Xero’s mobile app.

Create & Send Custom Purchase Orders

Custom Purchase Orders

Create purchase orders, track costs, and convert them to bills or invoices when they’re ready. You’ll be able to keep all the info you need in one place and not have to worry about duplicate or complicated paperwork.

Xero Customer Reviews

Xero Customer ReviewsDoes Xero have legions of positive reviews? Yes. Not as many as some, but enough to know that it’s legit software.However, it’s not for everyone. According to TrustRadius, a 3rd party customer review website, Xero has a score of 8.7/10.

Some people have negative experiences, just like every other serious software in existence. It’s best-suited for small businesses, including retail, ecommerce, startups, and global businesses.

Some say it’s the best, while others run into inexplicable and ultra-rare issues and have a horrible time. Some people couldn’t imagine business without it while others end up on calls for hours trying to figure out what went wrong. Odds are you’ll be fine and in six months be ready add to your own stellar testimonial.

Xero Accounting Customer Reviews

Xero Accounting Customer Reviews

How Does Xero Compare?

Xero ComparisonXero’s Starter plan is designed for beginners, entrepreneurs, and for professionals who aren’t trained accountants or super-experienced with modern accounting technology. On the flip side, through their apps and upgraded features as you move through each plan, the software can become as complex as you need it to be.

Xero is ideal for small businesses with minimal accounting background. It’s one of the most affordable options at the lower package levels, and every plan includes unlimited users, unlike FreshBooks or QuickBooks.

It’s also the best option for payroll tools: no need to use a third-party platform for time sheets and PTO requests. Although these payroll tools aren’t yet available in all states, Xero notes on their website that they’re working to include missing states and include electronic payroll tools across the board.

The user experience is intuitive: all you have to do is explore, and yes, read the ‘tool-tips’ and text that slowly but surely shows you everything you can do, setting it apart from more traditional accounting programs like QuickBooks. It scales as your business grows, like other accounting software, and continues to make a name for itself as more and more people try it and the team behind the software keeps optimizing.

When in doubt, they offer extensive customer-service options via  (including unlimited 24/7 support, even on the weekend) to help you figure out any stumbling blocks as you learn the software.


  • Pricing Starts at

  • 600,000+ users so far

  • Perfect for:
    Anyone needing affordable, comprehensive & flexible accounting software

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QuickBooks Online
  • Pricing Starts at

  • 4.8 million+ users so far

  • Perfect for:
    Anyone wanting the original & most recognized accounting software available

Visit Website
  • Pricing Starts at

  • 5 million+ users so far

  • Perfect for:
    Anyone needing an accounting software with a stronger focus on services, invoicing & billing

Visit Website

Frequently Asked Questions

Do I Really Need Accounting Software?

It’s relative to how well you can handle your own accounting, and even if you can, how much time could be saved and how much more productive you could become by leveraging modern software. Or hey, if your friend’s doing the books just fine, then sure. But for those that need some help and need to make bookkeeping more efficient, software is a stellar option.

Does Xero Replace My Need for an Accountant?

No, but it helps you not only limit the amount of work you need to outsource, but also makes communication with your accountant easier. With handy advisor tools, you can grant tailored permissions to your accountant so they have all the info they need at their fingertips. This protects your valuable time and eliminates back-and-forth confusion. Their website also offers a well-rounded library of resources for your accountant or bookkeeper.

Any Hidden Fees?

There are no hidden fees within Xero. You can cancel your plan at any time with one month’s notice. Xero’s standard and premium plans also include payroll tools in select states (with more coming soon), so you’re not adding on features for another fee.

How Secure is Xero?

Xero is committed to protecting your data through many layers of security. You can control user access and even opt for double-authentication for extra peace of mind. All of your data is encrypted when it goes between you and Xero, and their team is continuously monitoring activity in the system to prevent any potential threats.

Should You Use Xero?

Final verdict = we highly recommend trying Xero since their features and pricing are nearly impossible to beat. Plus you can click the orange button below to try it 30 days free.

However if you'd like to see how Xero compares to other top options, see our side-by-side comparison by clicking the green button below.

Visit Xero Or Visit Other Options