Who Wins For You?
Do you need to acquire professional business phone service, but you’re not excited about the service offered by the traditional telephone company?
Thankfully, VoIP (voice over internet protocol) services like Nextiva and Kixie bridge that gap in a way that’s both more affordable and convenient than legacy phone service.
In this Kixie vs Nextiva comparison, you’ll find an examination of the common traits and significant differences between these popular business phone service providers. Which one’s the better fit for your company? Read on to find out!
Seeing as both companies provide service in the VoIP business phone industry, it’s no surprise that there’s quite a bit of overlap between what Nextiva and Kixie provide.
Let’s quickly run down a few of the most important commonalities between the two service providers.
There are also quite a few significant differences between these providers, and depending on your priorities, these factors could certainly sway your opinion toward either Kixie or Nextiva.
These are the major areas where these companies differentiate in the way they provide business phone service.
Nextiva’s variable pricing model depends on a few different factors.
First off, you can choose between Pro, Pro Plus or Enterprise, the 3 general service packages offered by Nextiva. Then, your cost varies depending on how many users you’ll have on the system, and also whether you pay month-to-month or on a long-term subscription.
To see a full breakdown of their 12 possible price points, make sure to take a look at our in-depth Nextiva review. For now, check out the way they advertise their service packages on their own website:
This screenshot makes it easy to see what separates Nextiva’s service packages from each other, but how about those standard features included with all 3 packages? Take a quick glance at what you get:
Kixie also has 3 business phone service packages, and like Nextiva they operate on a per user per month pricing model. Remember that the prices listed in the graphic below do not include any talk time.
Kixie’s Basic package is a barebones offering, as they offer very few standard features. With that in mind, let’s skim through a few of the important features that separate these 3 packages from each other:
Reading client feedback is a great way to get a feel for a company’s customer experience, and both Kixie and Nextiva have easily accessible reviews online. Searching 3rd-party review aggregator websites, I found about 200 reviews for Nextiva, and around 100 for Kixie.
Customer feedback is a major positive for these companies, as they both have nearly universal praise from their clients, with high average rating scores across the board.
Kixie’s customers often discuss how much they appreciate their U.S.-based support department, and point out how smoothly it operates compared to other options in this industry. As for Nextiva, their clients enjoy clear call quality and great customer service.
In short, while Nextiva may have a bit higher volume of reviews, it would be tough to pick a favorite when it comes to customer feedback in general.
When it comes down to it, both Kixie and Nextiva are entirely capable providers of business phone service. They’re consistent and reliable, and they’re both considerably more affordable than acquiring legacy phone service from a traditional telecommunications company.
Personally, I prefer Nextiva. I’m a huge fan of their unlimited minutes plans, and their 30-day risk-free trial period is a great way to try before you buy.
Of course, if you want some more info on either of these service providers, feel free to dive into our full reviews on each company.