GoDaddy Website Builder Review 2024

Getting your business website off the ground can feel like a never-ending to-do list. From deciding whether or not you can build a website yourself to staying within budget to create the best website possible for your business; the options stack up fast. With the right website builder, you can make the sleek, professional, and customized business website of your dreams. But, wading through all the options out there to find the right fit for you can seem overwhelming.

In our GoDaddy website builder review, we’ll break down the pros, cons, pricing, features, and more of this popular tool.

GoDaddy Pros & Cons

Pros of GoDaddy 

• GoDaddy’s website builder is super easy to use. No matter what your relationship to technology is, you can create a working website in just a few minutes.
• GoDaddy makes sure everything you create is responsive on a mobile device. You can even edit your own website on the go with GoDaddy’s mobile editor.
• Many GoDaddy plans offer powerful marketing tools and social media strategies. And, depending on your plan, GoDaddy allows you to connect several social media platforms to your site. That makes reaching new customers a breeze.
• GoDaddy has useful customization tools, such as adding a way for customers to sign up for an email list, online appointment scheduling, and even several payment options for goods or services you provide.

Cons of GoDaddy 

• Even with GoDaddy’s drag-and-drop editing features, users still lack complete design control.
• If you’re looking to get an online store up and running, GoDaddy doesn’t do as well as other website builders at passing along deals for shipping costs. Its ecommerce capacity also can feel limited.

GoDaddy Pricing & Features

GoDaddy has four different tiers for its website plans: Free, Basic, Premium, and Commerce. Each of these includes the GoDaddy website builder support and GoDaddy hosting for your business website. However, you must pay for your own custom domain. Below is a breakdown of each of the paid plans. 

Basic ($12.99/Month) 

The Basic plan is built for businesses just getting started with their company website. It includes features for digital marketing and robust security measures. This package is the cheapest website builder plan offered by GoDaddy at $12.99 per month and works best for early stage businesses that may not have a need for extensive features right away. 

Features 

• Custom domain connection 
• Built-in search engine optimization (SEO) features 
• Content and design tools 
• 100 email marketing sends per month 

Premium ($22.99/Month) 

The Premium plan includes the capabilities of the Basic plan with more features and greater flexibility. This is GoDaddy’s recommended plan and costs $22.99 per month. However, customers can receive 34% off their first year of the Premium plan if they pay annually. This package suits companies that require more robust marketing and scheduling features to grow their businesses. 

Features 

• Recurring appointment booking 
• Online payment and deposit features
• Email marketing tools 
• Social media advertisement features 
• 25,000 email marketing sends per month 

Commerce ($26.99/Month)

The GoDaddy Commerce plan comes with everything included at the lower tiers plus a few more features for selling online. With this package, you can list products, sell on social media marketplaces, offer discounts to customers, and have multiple shipping or pick-up methods. It also includes abandoned cart recovery and several payment methods.

Features

• Sell unlimited products 
• Sell on leading marketplaces 
• Automated inventory-sync feature
• Automated sales tax calculator 
• 100,000 email marketing sends per month 

For more information on establishing your business as a formal legal entity, read our comprehensive guide, How to Incorporate a Startup.

GoDaddy Reviews 

GoDaddy boasts 4.7 out of five stars on Trustpilot. Many of the company’s customers praise GoDaddy’s excellent customer service representatives and seamless user experience, making building a business website easy — even for the non-technical. A common complaint from negative reviews, on the other hand, was that the virtual customer service or chatbot was unhelpful. However, many of these reviews note that the human customer service agents were able to help resolve their issue.  

Here are some verified GoDaddy reviews from Trustpilot by customers who used the service to host or build their business website: 

“Wow, setting up the GoDaddy website was just as easy as their commercial touts it to be. If you’re not tech-savvy like me, then their help desk is super helpful and efficient. Thanks, GoDaddy for leveling the playing field.” 

“Anytime I have a question about my account, access, or suspect a ‘hack,’ GoDaddy’s customer service is very knowledgeable and helps me quickly fix my problem. The chatbot is not very helpful though.” 

“I’ve been with GoDaddy for years. I’ve had hosting, web design and SEO services. Whenever something was awry, their professional customer service would explain in layman[‘s] terms what I was experiencing and how it was going to be fixed. Awesome company and staff.” 

GoDaddy Alternatives 

Knowing that GoDaddy offers great website building services is wonderful, but how does it measure up to some well-known competitors? Comparing GoDaddy side-by-side with another website builder will help you see if it has what you need.

GoDaddy vs. Wix 

GoDaddy and Wix both offer website building solutions, but they differ in key aspects. GoDaddy’s plans are generally more affordable and include domain registration, making it a convenient one-stop shop for small businesses. However, Wix provides a more extensive selection of customizable templates and a more intuitive drag-and-drop editor, which may be preferable for users seeking greater design flexibility. 

While GoDaddy focuses on simplicity and essential features, Wix offers a broader range of advanced tools and third-party app integrations. That potentially makes Wix a better choice for more complex websites or online stores, but less than ideal for businesses looking for a seamless user experience. 

GoDaddy vs. Shopify 

GoDaddy and Shopify cater to different segments of the website building market. GoDaddy offers a more general-purpose website builder with some ecommerce capabilities suitable for small businesses and basic online stores. Shopify, on the other hand, is a specialized ecommerce platform with robust features for inventory management, payment processing, and scaling online businesses. 

GoDaddy is more affordable and ideal for businesses in various industries. However, Shopify is a strong option for ecommerce businesses looking for a platform and features crafted specifically for online sales. 

GoDaddy vs. Web.com 

GoDaddy and Web.com both offer website building services aimed at small businesses, but they differ in their approaches. GoDaddy provides a more modern, user-friendly interface with drag-and-drop functionality and a wider range of customizable templates. Web.com, while also offering DIY options, places a stronger emphasis on their professional design services. 

GoDaddy generally offers more competitive pricing and clearer plan structures whereas Web.com’s pricing can be less transparent, often requiring users to speak with sales representatives. While both provide domain registration and hosting, GoDaddy is known for its comprehensive domain services. That makes GoDaddy a popular choice for those prioritizing domain management alongside website building.

The Bottom Line 

With its excellent support team and approachable pricing, GoDaddy is a great choice for any entrepreneur or small business owner looking to get their brand off the ground. Besides, it’s easy to get a website up and running with GoDaddy in almost no time at all. If you still want more information on other website builders, check out our Best Website Builder Review.

Frequently Asked Questions

Is GoDaddy easy to use? 

GoDaddy aims to provide a user-friendly experience — especially for beginners. Its website builder offers a simple, drag-and-drop interface and pre-designed templates. Ease of use may vary, though, depending on the individual user’s technical skills and the specific product or service being used.

Is GoDaddy a good website builder? 

GoDaddy offers a user-friendly website builder with various templates and customization options. It can be a decent choice for simple websites — especially for beginners. However, it may lack some advanced features and flexibility compared to other platforms.

Is the GoDaddy website builder really free? 

GoDaddy offers a free plan for its Websites + Marketing builder, which includes basic features and GoDaddy branding. However, for more advanced functionality, a custom domain connection, and removal of GoDaddy ads, users must upgrade to a paid plan.

Is WordPress better than the GoDaddy website builder? 

WordPress offers more flexibility, customization options, and scalability compared to GoDaddy’s website builder. It’s better suited for complex websites and those requiring specific features. However, WordPress has a steeper learning curve while GoDaddy’s builder prioritizes simplicity.

Does GoDaddy offer a free custom domain? 

No, GoDaddy doesn’t offer free custom domains. You need to purchase a domain separately or pay for a website builder plan that includes a free domain for the first year.

What is GoDaddy Payments? 

GoDaddy Payments is a payment processing solution integrated with GoDaddy’s platform. It allows businesses to accept various payment methods online, including credit and debit cards, Apple Pay, and Google Pay. The service offers competitive transaction fees and aims to simplify online payment setup for GoDaddy users.