Some Pros & Cons of Weebly
- Weebly is cloud-based, so you can manage your website anytime, from any device.
- Their drag-and-drop template system makes it super easy to create a great-looking website. In my opinion, Weebly does a much better job at this than many of the other top website builders.
- They offer 200+ add-on apps that allow you to integrate advanced features like accounting, live chat, appointment booking and tons more.
- With five packages to choose from, they’re able to accommodate businesses of any size.
- They’re one of the only web builders that allows users to customize the actual coding of their themes (HTML/CSS). For folks with this level of tech-savvy, that’s a big plus.
- Their customer reviews are pretty rough. They’ve got a 2.9/10 star average on TrustPilot and a 2.3/5 on SiteJabber. Most of their complaints have to do with customer support issues, which most providers struggle with to some degree.
- Their pricing page is poorly organized, so it can be a bit difficult to figure out which package is right for you.
Weebly Pricing & Features
Weebly offers one free plan and four paid packages: Starter, Pro, Business and Performance. Let’s take a look at each (keep in mind they list the monthly rates for annual commitments):
All four of these packages include their drag-and-drop builder, unlimited storage, an online store, domain name connection and advanced site stats. Where they differ is the level of eCommerce, marketing and support features.
Free = $0/mo.
For totally free, Weebly allows you to create a website with their drag & drop tool and gives you 500MB of storage space. The main downsides to this option are that your website will display Weebly ads, and you’ll be stuck with a Weebly subdomain rather than your own domain name.
When to Use: The Free package is a great way to get an idea of whether or not you enjoy using Weebly’s services, but it’s not really sustainable for long-term use. If you’re not ready to invest any money yet, treat this as a free trial!
Starter = $8/mo.
The Starter package is the most cost-effective paid plan Weebly offers. You’ll get unlimited storage, advanced site stats and some basic eCommerce features. Plus, you’ll be able to use your own domain name and get rid of those on-site Weebly ads.
When to Use: I’d recommend this package for folks who are seeking a basic, professional-looking website but don’t feel the need for any fancy extra features. Having your own domain and eliminating the Weebly ads will allow you to really make the website your own.
Pro = $12/mo.
In addition to everything in the Starter package, Pro includes phone support, video backgrounds, password protection and HD video & audio. You’ll also be able to have up to 25 product listings and 100 members on your site.
When to Use: The Pro package is a great option for businesses that plan on posting a lot of photo and video content. Keep in mind that this package doesn’t come with any significant eCommerce upgrades!
Business = $25/mo.
The Business package is where the focus really begins to shift from professional websites to full-on online stores. It comes with an SSL certificate for extra security, and it’s free of transaction fees and product listing limitations. You’ll also be able to manage your inventory, offer coupon codes and set up digital goods.
When to Use: This package is a good fit for new eCommerce-based businesses. It offers all the necessary features you’ll need to get your business off the ground without breaking the bank!
Performance = $38
The final, most sophisticated package is Performance. You’ll have access to all the premium eCommerce and marketing features Weebly has to offer, including real-time shipping rates, abandoned cart emails, gift cards and 5 email campaigns per month.
When to Use: Given the higher price point and amount of extra features, this package seems to be best for established companies that do a good chunk of business online.
For most of our readers, the Pro plan makes the most sense, but there are a number of reasons why you might want to upgrade or downgrade.
If you don’t plan on posting much video content, the Starter package may be perfectly sufficient, but if you require more security and eCommerce features, the Business package might suit you best. It really all depends on the needs of your business!
Weebly Customer Reviews
As we mentioned, Weebly’s customer feedback isn’t great -- but frankly, this is pretty common for the major website builders out there. Before you run for the hills, let’s take a look at how their ratings break down:
Customer reviews as of 9-30-2017:
- Trustpilot: 2.9/10, 140 reviews
- Whoishostingthis: 4.3/5, 28 votes
- Fitsmallbusiness: 4/5, 78 reviews
- Sitejabber: 2.3/5, 52 reviews
So, not all bad, but definitely not ideal. Most of their negative reviews are about their customer support -- clearly they have a tendency to drop the ball when it comes to answering users’ questions and concerns.
They’ve definitely got some positive testimonials too, and it’s important to keep in mind that a lot of folks won’t even leave a review unless they’re unhappy with their service. That said, if customer support is your #1 priority, you might want to take a look at some other providers.
How Does Weebly Compare?
Weebly is one of the most popular website builders on the market because they offer highly customizable themes and flexible package options. There are tons of other providers out there, though, and it’s important to consider several options before settling on one. Let’s take a look at StudioPress (a personal favorite) to see how they compare!
Pricing: This one’s tough. Weebly offers much cheaper package options, but their highest-price package is more expensive than StudioPress’. Both of these services package their website builders in different ways, so it's difficult to make a side-by-side comparison with pricing.
Features: From what we can tell, the two companies seem to be neck and neck here. That said, one thing that does set StudioPress above Weebly is how helpful their robust SEO features are for getting organic traffic to your website.
Customer Support: Although they offer chat, email, and phone support, Weebly has had a tough time mastering the art of customer service. StudioPress, on the other hand, offers more personalized support, so you’re more likely to get helpful answers from their team.
Number of Users: Weebly and StudioPress work on vastly different scales. While Weebly reportedly has 40 million users, StudioPress has just over 200,000.
Here's a Quick Breakdown
Annual Pricing Starts at $8/month
40 million users so far
Perfect for: Anyone looking for an easy-to-use, drag-and-drop website builder with flexible pricing
Annual Pricing Starts at $24/month
200,000+ users so far
Perfect for: Anyone looking for the best SEO, responsive design & airtight security features
Frequently Asked Questions
How Easy Is It to Get Set Up?
All you have to do is sign up for an account, and you’re good to go. With their step-by-step tutorials and simple drag and drop editor, you could be designing your new business website in no time.
Is There a Free Version?
Yes, there is. Due to the storage restrictions, Weebly ads and cumbersome domain names, the free version isn’t something you should use to build a business website. It is still a great way to get some hands-on experience before you buy though.
What Extra Features or Perks Are Included?
All of their paid packages include a free domain and Google ads integration. That’s a $120 value, for no extra charge.
Should You Use Weebly?
Based on everything we’ve discussed here, I’d give Weebly a 4.7/5. While their customer support system could use an upgrade, they do offer generous packages at reasonable rates. To learn more about Weebly or check out some alternatives, use either of the links below. Cheers!