UENI Review 2024

Person looking at UENI website on a laptop.

Having a business website that appeals to customers and supports your brand is integral to startup success. UENI is a popular platform for business website building and other valuable services for small businesses and startups alike. 

From website creation to local search engine optimization (SEO) services, we’ll cover what UENI brings to the table. We’ll also explore whether or not it lives up to its promise of being a one-stop solution for small business owners seeking to establish their digital footprint without breaking the bank or requiring extensive technical know-how.

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What Is UENI?

UENI is a digital platform designed to help small businesses establish and enhance their online presence. It offers a suite of tools and services aimed at creating professional websites, managing online listings, and improving visibility across various digital channels. 

The platform includes services, such as website creation, SEO, online directory listings, and basic digital marketing support — often through a combination of automated tools and human assistance. UENI aims to simplify the process of getting businesses online and discoverable by potential customers.

UENI at a Glance

Products OfferedWebsite building, business email, etc.
Pricing$79 one-time setup fee + $16.99 per month 
Best ForBusinesses looking for an expert-built website with robust included features 

Pros & Cons of UENI

Pros

  • Specialist-Built Websites: Every UENI customer website is built by category specialists to deliver customized, effective websites. 
  • Ownership Retention: While websites are built and hosted by UENI, customers retain ownership of their business website regardless of whether or not they stay UENI customers. 
  • Money-Back Guarantee: Customers receive a 30-day, money-back guarantee.
  • Extensive Inclusions: Packages include unlimited hosting, tech maintenance, a custom domain, and a business email inbox. 

Cons

  • High Cost: UENI is more expensive than some competitors with the initial fee and ongoing subscription fees. 
  • No DIY Option: UENI doesn’t offer a do-it-yourself option because the company’s team of specialists build all customer websites. 

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UENI Pricing & Features

To start a business website with UENI, you’ll have to pay a one-time $79 setup fee. This fee includes a fully-built, multi-page website, personalized design and SEO content, ecommerce functionality, and 30 days of unlimited edits by the UENI team. 

In addition to this, customers must pay $16.99 per month for their domain name, business email, website hosting, and other features necessary to maintain their business website. 

UENI’s Standout Features

UENI sets itself apart with several key offerings outlined below.

Specialist-Built Website 

Every UENI website is built by the company’s category specialists in just one week. These professionals work together to create a multi-page, mobile-friendly website tailored to your business and its industry. 

Domain Name

No website is complete without a domain name that matches the business name. UENI offers customers a custom domain name of their choice. Or, if you already have a domain name, you can connect your existing URL to your UENI website. 

Business Email

Along with your domain name, UENI provides a professional business email inbox that corresponds with your domain. This feature is supported by your monthly subscription and helps to maintain brand continuity and credibility for your business. 

Ecommerce Tools

A business website’s functionality is key to the success of any ecommerce startup. UENI websites come equipped with features to support these businesses, such as virtual shopping carts, expert-written product descriptions, zero transaction fees, and customer testimonials. 

Sales Tools 

UENI websites boast a range of features to support service-based business models as well. Customers can choose to include online appointment booking, integrations with third-party booking systems, expert-written service descriptions, and unlimited leads and messages with existing or prospective customers. 

Detailed Analytics 

UENI enables you to monitor your business’s online performance with monthly insights and detailed analytics about website traffic. Metrics include visitor information, and Google Maps and Google Search results impressions as well as tips to optimize your business’s online presence. 

Local SEO 

SEO for your surrounding area, otherwise known as local SEO, is an effective method of driving customers to your business. With UENI, you get an optimized Google Business profile, a Google Maps listing, and features to drive customers to leave Google reviews. 

Partners Marketplace

UENI customers benefit from access to the UENI Perks Marketplace. This members-only collection of discounts and resources spans formation, business tax, and legal services. The company also offers additional perks in other areas (e.g., marketing, funding, and more) for non-members to utilize. 

UENI Reviews

UENI scores highly on Trustpilot with a rating of 4.7 out of five stars. Positive reviews commonly reference UENI’s comprehensive customer support — specifically the speed with which the company addresses issues and concerns. In contrast, many negative reviews mention missing features or required website inclusions that had to be addressed once the website was completed by the UENI team. The company has responded to every negative review on Trustpilot in less than 24 hours, on average. 

Here are some verified reviews from Trustpilot by people who used UENI for their businesses:

“The crew at UENI are outstanding. Whenever I make a support request they respond most times on the same day. If I have more complicated questions I can always call and speak with someone. All the design changes on my website were handled efficiently and effectively. They do an outstanding job and I would highly recommend their service. UENI Rocks!”

“The initial contact was excellent; the agent already had our website ready and helped us go over the features. However, once we requested edits that’s when we were informed of all the limitations. I wish the edit team would have scheduled a Zoom call so we didn’t have to go back and forth, and still, we weren’t fully satisfied.”

“The support is outstanding! You will be so happy with the final result. A class-act and the most professional firm I have ever dealt with.”

“My experience so far has been fantastic. From the start, the team clearly cared about creating the best site for me, staying attentive and communicative throughout. There was a small hiccup when a feature was initially missed, but they quickly fixed it, adding extra enhancements to ensure I was fully satisfied.”

UENI Alternatives

While UENI offers a range of services for small businesses, there are other platforms that provide similar features. Below are some popular alternatives to consider.

GoDaddy

GoDaddy is a well-known name in the world of websites with a reputation of user-friendliness and affordability. It offers tools to build your own site, buy web addresses, and set up business email. GoDaddy is good for people who want an all-in-one solution for their online needs. The company has lots of templates from which to choose and makes it easy to add things like online stores to your website.

Wix

Wix is a great choice for businesses looking to create aesthetically pleasing websites without needing to know how to code. It has a drag-and-drop editor that lets you move things around easily on your pages. Wix offers many design options and built-in features like booking systems and blogs. It’s a good choice for creative businesses that want a unique-looking site.

Webflow

Webflow is for people who want more control over their website’s design. It lets you create custom layouts without writing code, but it’s more complex than other options. Webflow is best for designers or businesses that need very specific website features. It can create more advanced websites, but it might take longer to learn.

Squarespace

Squarespace is known for its sleek, modern website designs. It’s easy to use and offers beautiful templates that look good on computers and smartphones. Squarespace is great for businesses that want a professional-looking site without much fuss. It’s especially popular with creative professionals and small online stores.

Is UENI Right for Your Startup?

UENI can be a good choice for some startups, but it depends on your specific needs and goals. Before settling on a website builder for your business, it’s important to determine whether or not it’s the right fit for your startup. 

It’s particularly well-suited for:

  • Small businesses just starting to create their online presence
  • Local businesses looking for a simple way to get found online
  • Entrepreneurs with limited tech skills who need guidance in creating a website

However, it may not be the best fit if:

  • You need a highly customized or complex website
  • You want full control over your website’s design and features

The bottom line? UENI is an excellent choice for small businesses and startups looking to establish a professional online presence quickly and easily. Its user-friendly approach and focus on local visibility make it ideal for entrepreneurs who want to get their business found online without diving into complex technical details. While some businesses may eventually outgrow UENI’s offerings as they expand, the platform provides a solid foundation for digital success. 

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Frequently Asked Questions

Is the UENI website legit?

Yes, UENI is a legitimate company that provides digital services to small businesses. Founded in 2014, UENI has since helped thousands of businesses establish their online presence. 

How long has UENI been in business?

UENI has been in business since 2014. The company was founded by Christine Telyan and Anh Pham Vu in London. UENI has expanded its operations during the past decade to serve businesses in multiple countries, including the United Kingdom, United States, Spain, and others.

What does UENI offer?

UENI offers a range of digital services designed to help small businesses establish and improve their online presence. The company’s core offering is website creation with a focus on building simple, professional websites for businesses. 

UENI also provides services to improve local search visibility, including setting up and optimizing Google Business profiles. Additionally, UENI offers basic SEO services, social media profile creation, and online directory listings. The company’s goal is to provide a comprehensive solution for small businesses to get found online, attract customers, and compete in the digital marketplace.