Last Updated 20 August 2017 | By:

IncFile NonProfit Review

Is It A Reliable Service?

IncFile Nonprofit ReviewAre you forming a nonprofit but don’t want to go at it alone? Nonprofits can have some tricky compliance requirements that make the DIY route a hassle. On the other hand, there are so many companies providing online nonprofit formation services that it’s hard to tell who has the best offer.

To complement your own research, my team and I invested countless hours into learning the ins and outs of every popular nonprofit service. My goal is to provide you with the info you need to make a smart decision for your company.

In this IncFile nonprofit review, I’ll walk through the pros and cons, pricing, features, customer feedback and much more. Let’s find out if they’re the right choice for your organization!

IncFile Pros & Cons

Pros

  1. If you’re looking for great customer feedback, look no further. IncFile has thousands of online reviews with overwhelmingly positive trends.

  2. IncFile has served 100,000+ businesses since 2004, giving them impressive longevity and volume.

  3. All of their nonprofit formation services come packaged with a full year of registered agent service, which is a great addition seeing as most companies opt for registered agent services anyway.

Cons

  1. The added value between their Gold and Platinum packages is unclear. They’re only separated by a contract library and a web design package, but both features are somewhat vaguely worded and it’s hard to believe they really represent the $649 value IncFile places on them.

IncFile Nonprofit Pricing & Features

IncFile has 3 packages for nonprofit formation ranging from $99 to $349: Silver, Gold and Platinum. Check out what these packages have in common in the following screenshot, then we’ll get into the differences.

Note: We’re using California as an example with a state fee of $60, but this does vary depending on which state you’re forming a nonprofit in.

IncFile Nonprofit Formation Review

 

Silver = $99 + State Fee

What It Includes: This package includes the basics of formation, including a name availability check, and the preparation and filing of your documents. In addition, you receive a full year of registered agent service to receive and forward important documents, a business tax consultation, and company alerts for annual reports and business licensing.

Who It’s Right For: The inclusion of a full year of registered agent makes Silver a well-rounded package for any entrepreneur looking to start a nonprofit. This feature is not included in many other nonprofit incorporation services.

 

Gold = $199 + State Fee

What It Includes: Everything from the Silver package, along with a federal tax ID number (EIN) that allows you to hire employees and file business taxes, sample forms including bylaws and minutes, a banking resolution, a custom nonprofit kit and seal to organize your important company documents, and express shipping for your completed documents.

Who It’s Right For: Adding an EIN is valuable and necessary for most businesses, which costs $70 to add on an a la carte basis to the Silver package. I’m sure there’s another $30+ of value in here, so this package is a solid investment.

 

Platinum = $299 + State Fee

What It Includes: Everything in the Gold package, plus a contract library with 25+ sample legal documents, and a business website package from snipermonkey.com.

Who It’s Right For: I’m not personally interested in the Platinum package because I’m not sure some sample forms and a website package are worth an extra $100, not to mention the $649 they claim it’s worth.

 

Recommended Package

I’m a big fan of the Gold package. It’s a great blend of features that most organizations need, and nothing about it feels unnecessary.

IncFile Customer Reviews

Customer ReviewsWith nearly 2,000 online customer reviews and great average scores, it’s clear that most IncFile customers are quite pleased with the service they receive. Their reviewers often point out how simple IncFile makes the process, as well as how helpful their service reps are.

Customer Reviews Section Last Updated 8-15-17

Conclusion: If you’re looking for a company that’s popular with its customers, the overwhelmingly positive feedback for IncFile has to be a welcome sight.

How IncFile Compares

IncFile NonProfit ComparisonWith how many hours I’ve invested into researching nonprofit formation providers, I’ve learned that some of them simply offer better values than others. Still, our goal here is to figure out which one hits the sweet spot of pricing and features for your company.

IncFile is a great choice for nonprofit formation service thanks to their stellar customer feedback and the fact that they include a full year of registered agent with any package. It’s always smart to know what the competition’s up to though, so let’s also look at Harbor Compliance, my personal favorite provider.

Pricing: Harbor Compliance is a premium service provider, so their base rate of $1,499 is considerably higher than IncFile’s $99 jumping off point. However, the features section will explain why. 

Features: Every nonprofit formation from Harbor Compliance includes an EIN and the preparation of your 501(c)(3) application for tax-exempt status. Additionally, they guarantee acceptance of your nonprofit by your state of formation. 

Customer Support: IncFile has a good support department with knowledgeable, friendly representatives, although it can occasionally take a while to hear back from them. Harbor Compliance built their entire reputation on their next-level support, with each customer receiving access to a Compliance Specialist. This person is your point of contact for any issues that may come up, and you have their direct phone number and email address. 

Experience: Harbor Compliance has helped 10,000+ customers since opening in 2012. Meanwhile, IncFile lays claim to over 100,000 customers in their 13 years in business.

Here’s A Quick Breakdown

IncFile
  • Pricing Starts at
    $99

  • In Business Since 2004

  • Perfect for:
    Anyone wanting to work with an A+ rated company & enjoy a number of free additional services

Visit Website
Harbor Compliance
  • Pricing Starts at
    $1,499

  • In Business Since 2012

  • Perfect for:
    Anyone wanting top-to-bottom nonprofit formation and ongoing compliance

Visit Website

Common Questions

Can I File a Nonprofit Independently?

You have that option, but because of the tricky compliance requirements that sometimes accompany nonprofits, it can be a pretty big hassle. Providers like IncFile can handle that stuff for you, giving you more time to actually operate your company. If you are interested in the DIY option, make sure to peruse our extensive how-to guide.

What’s Their Refund Policy?

IncFile’s policy is somewhat more restrictive than the 100% satisfaction guarantees that some competitors offer. They will refund any order less a $30 fee for any order cancelled before payment is forwarded to the state, which is usually within 24 hours, but they don’t offer refunds beyond that.

How Secure Is IncFile?

With both Authorize.net and Norton Web Security protecting their website, I’d say you’re as safe or more so on their site than any competitor’s.

Do They Offer Ongoing Support?

Absolutely. In fact, many of their reviews specifically compliment the good support IncFile customers receive long after placing their orders.

Should You Use IncFile?

IncFile earns a score of 4.8/5 for me. Their customer reviews are excellent and the free full year of registered agent service is a nice addition.

If you’re ready to get started with IncFile, or you’d like to look through our top 7 nonprofit formation services guide, use the buttons below.

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