Last Updated 03 July 2017 | By:

Squarespace Website Builder Review

Is It Worth It? (Pros, Cons & More)

Squarespace ReviewNeed a polished company website, but not thrilled about the costs of development? Fortunately, there are user-friendly design tools available to help you build a business website for less. With some of the most elegant themes available, Squarespace is worth looking at.

In this Squarespace website builder review, we’ll go through some of their most popular features, pricing, pros and cons, customer reviews and more. By the time we’re finished, you’ll know if Squarespace is a good fit, or if you should keep researching your options. Enjoy!

Squarespace Pros & Cons

Pros

  1. All their themes/templates come mobile-ready, so no matter what device customers use to access your site, it’ll look great! The beauty, polish, and mobile responsiveness of their themes is a big way Squarespace differentiates itself in the industry.

  2. Their simple pricing models take the guesswork out of deciding which package is best. Unlike some of their competitors, Squarespace makes it easy to figure out what level of service your company requires.

  3. You don’t need to sign up for an account to get started. From their homepage, you’re just one click away from picking a theme and designing your new website!

  4. For each of their basic site templates, Squarespace gives you a dozen examples of active websites using that same outline. This is helpful in the design process if you need ideas and inspiration.

  5. Squarespace makes it possible for non-designers and solopreneurs to get a decent looking business website built in less time, and through less complexity than other major platforms like WordPress. There’s less of a learning curve.

Cons

  1. While Squarespace continues to expand and evolve, and they update their system with new features pretty regularly, massive growth has been a challenge for the company to handle.

  2. Squarespace only offers customer service via their online chat function or by email. There’s currently no phone support but this could change in the future.

Squarespace Pricing & Features

Squarespace splits their pricing into two tiers, Websites and Online Stores. In the screenshots below we’ve laid out their four packages for you: Personal, Business, Basic and Advanced.

Squarespace Pricing & Features

If you don’t require an online store, these are your choices. Business is an unlimited product, while Personal limits you to 20 webpages. The other difference is that Business provides you with an email address and $100 in Google AdWords credits.

This one comes down to how large you need your website to be. If you don’t see yourself requiring more than 20 pages — and you aren’t already planning on buying AdWords — there isn’t much to justify the higher price tag of Business over Personal.

Squarespace Pricing Online Stores

If you would like an online store you have two options as well. The differences here are that Advanced offers abandoned checkout recovery, real-time shipping updates, and a checkout on your domain rather than Squarespace.

Which one of these you prefer boils down to whether you mind having your checkout on Squarespace. If you want to keep every step of every transaction on your site, you’ll need to choose Advanced.

Squarespace Customer Reviews

Reviews of Squarespace are rather mixed. For example, out of 179 reviews on TrustPilot, 82 are five-star and 66 are one-star ratings. That’s not too far from an even split! Here’s an example of one of their happy customers:

Squarespace Customer Reviews 1

Not everyone is quite this pleased. This next review is a decent example of the types of common frustrations surrounding Squarespace. To be fair, do keep in mind a good portion of their users are people without any design skills or experience with business website builders.

Squarespace Customer Reviews 2

It’s true, for now, Squarespace doesn’t have phone support and this is a point of contention for most of their critical customers. They’ve become a huge company with millions of customers, and sometimes it takes them a while to respond to customer questions.

To be honest, we see similar customer complaints for most business website builders. People get frustrated with the complexity of the builder, and turn immediately to customer support for answers, instead of first hunting for the answer on their own. This bogs down the support network, and it ends up taking longer for everyone.

How Squarespace Compares

Squarespace ComparisonSquarespace is a top website builder for business because their themes are compatible with any device, and they make it easy to figure out which features you’ll need. Still, let’s take a look at Wix and Weebly, just to get a wider perspective.

Wix

  • They have over 500 template designs! Even though not all of them are mobile-friendly, that’s still way more themes than most companies provide.
  • Wix has some valuable free bonuses like their regularly updated blog with tons of tips for small business owners, and a super-savvy artificial intelligence site layout assistant. They also have over 100 million users!

Weebly

  • Weebly makes it easy to experiment with and swap out themes. They even allow you to edit the HTML/CSS to custom-build a website that’s truly unique. This isn’t possible on Squarespace or Wix.
  • Need an online store? Weebly has some top-shelf features. For example, their premium Performance website builder package has real-time shipping rates, gift cards and abandoned cart emails.

Truthfully, each website builder is worth looking into. It all just depends on your needs. Squarespace has fantastic themes, but if you’’ll likely need customer support it could be frustrating without phone support. On the other hand, if you have a designer  they might like Weebly’s customization. Wix is a good medium between the two in both respects.

Here’s a Quick Breakdown

Weebly
  • Pricing Starts at
    $8/month

  • More than 1 million users

  • Perfect for:
    Anyone looking for easy-to-use, drag-and-drop interface with finest features

Visit Website
Squarespace
  • Pricing Starts at
    $12/month

  • More than 1 million users

  • Perfect for:
    Anyone looking for easy importing templates & responsive 24/7 customer support

Visit Website

Frequently Asked Questions

How Easy Is It to Get Set Up?

With Squarespace, you can begin building your site before filling out the signup form or entering financial info. It doesn’t get any easier than that. Just use the “Get Started” button on their homepage and you’re off!

Is There a Free Version?

There is, but it’s meant for bloggers or personal websites not businesses. It’s still a fantastic way to try before you buy though and get a feel for the Squarespace system.

What Extra Features or Perks Are Included?

They offer discounts for long-term commitments, along with some cool features like label printing and integrated accounting tools.

Should You Use Squarespace?

Squarespace is clearly a top website builder for business. Their themes are compatible with mobile devices, and they make it easy to discern which package you’ll need. If it feels right to you, grab a free trial.

To get started with Squarespace today, or investigate other options like Shopify, Wix or Weebly, use the links below.

Visit Squarespace Or Visit Other Options