Are They A Reliable Service?
Are you in the process of forming a new LLC and thinking about using an online formation provider? The DIY route can be a hassle thanks to the legalese and red tape, along with the confusing nature of state resource websites.
To complement your own research, my team and I spent hundreds of hours poring over the details of every major online LLC formation service, with the goal being to make our reviews as objective as possible.
I’d like to help you feel informed enough to make the right decision for your business. In this Rocket Lawyer LLC review, we’ll go through some pros and cons, pricing, features, customer feedback and more. Let’s see if they’re a good fit for your company!
If you want to try their legal services subscription package, which includes LLC formation service at no extra charge, their 7-day trial offer removes any risk. If you’re not satisfied, simply deactivate your account within a week to avoid paying anything.
Rocket Lawyer is a Google Ventures backed company – adding some serious credibility.
Their customer support team has extended hours every weekday from 9am to 9pm ET. If you have any questions, you can wait until after your business day is done, instead of taking time out of operating your company to contact Rocket Lawyer.
I have had excellent experiences with their service reps. They’re knowledgeable, friendly and fairly easy to get ahold of.
For non-members, Rocket Lawyer isn’t the cheapest or most generous in features. Their pricing starts at $99.95 to form an LLC while (my personal favorite service) IncFile only charges $49.
Rocket Lawyer offers one standard LLC formation package. The difference depends on whether you choose to subscribe to their online legal services.
The non-member formation service is pretty straightforward. For $99.95, you get the basics of LLC formation like name check, document filing and shipping, but not much else.
However, it’s pretty clear that Rocket Lawyer would rather have you subscribe to their legal services, if only for a trial. If you complete their LLC formation application, you’ll see this screen before you’re allowed to check out:
With a full monthly subscription costing $39.99, you receive access to consults with attorneys and unlimited legal documents. Even if you choose to cancel before the trial ends, you still get access to their document library, where you can download and print a limited number of documents as a trial member (the service becomes unlimited when your account rolls over from the trial).
If you think you might be interested in Rocket Lawyer’s online legal services, you can read my full review right here.
I don’t see much reason to spend nearly $100 on a basic formation package when I can sign up for a trial subscription and get it for free. Rocket Lawyer is betting on themselves with this offer; they believe you’ll see the value in their service and keep your subscription active. I suggest you take them up on it!
Rocket Lawyer’s customer feedback is a mixed bag. While many customers are clearly pleased with the value they receive, others seem confused by the recurring nature of their subscription model.
From reading through these critical reviews, it looks like many of these customers did not realize they needed to cancel their trial membership.
Customer Reviews Section Last Updated 6-25-18
Conclusion: While these aren’t the best reviews we’ve seen for LLC formation services, these are a positive sign that they provide a reliable service. But beware, many of the negative reviews we saw came from people who forgot to cancel before the 7-day free trial ended.
Rocket Lawyer is a great option to form an LLC because of their experience and top-notch customer support system. Still, it’s always a good idea to check out what the competition has to offer, so let’s take a quick look at my personal favorite, IncFile.
Pricing: IncFile’s base rate starts at just $49, a savings of more than $50 over Rocket Lawyer’s non-member formation rate.
Features: All of IncFile’s packages include a full year of registered agent service, along with all the formation documents you will need. With Rocket Lawyer, you can only get access to those documents or add registered agent services by signing up for the monthly package or upgrading your purchase.
Turnaround Time: Both providers are pretty good about getting your filings back to you, although there is a little more variance with Rocket Lawyer. Rocket Lawyer turns over orders in between 1 day and 12 weeks, and some of that discrepancy is due to state processing differences, but IncFile never takes quite that long.
Businesses Formed So Far: IncFile has formed about 150,000 businesses since 1998, but Rocket Lawyer has formed over 800,000 since 2008. Experience advantage, Rocket Lawyer.
Pricing Starts at
150,000+ Businesses formed so far
Anyone starting a business on a budget and need quick LLC formation with good features
Pricing Starts at
800,000+ Businesses formed so far
Anyone wanting the choice between basic formation or a suite of online legal services
Yes, you can. No matter which state you’re in, you can form an LLC yourself without the help of a filing service like Rocket Lawyer (Here’s How).
The advantage of enlisting a service like this is that the process is often faster, safer, and more convenient than going it alone. Plus, you get to focus your energy on the more exciting parts of starting a business!
Even for members paying their monthly rate, Rocket Lawyer doesn’t bundle their registered agent service or other key features. They also automatically start charging you at the end of your free trial.
Their website is covered by McAfee Secure, which scans for malware and encrypts data transfers.
They sure do. Just give them a call, send them an email or start a live chat session.
At the end of the day I feel completely comfortable recommending Rocket Lawyer to help you form an LLC. Total Score = 4.6/5.
Use the buttons below to either visit Rocket Lawyer and get started today, or check out our comparison of the top 7 LLC formation services, where they’re currently listed at #3. Either way, trust your gut!Visit Rocket Lawyer Or Visit Top Options