Who’s Right Fit For You?
Are you looking for professional business phone service, but you would rather save some money than acquire telecommunications services from a traditional phone company?
Thankfully, VoIP (voice over internet protocol) services like Nextiva and RingCentral can do just that, while also providing more convenience and flexibility.
In this RingCentral vs Nextiva comparison, I’ll walk you through the details of two leading business phone service providers. My goal is to make your decision much simpler by outlining their common traits and significant differences. Enjoy!
Both Nextiva and RingCentral are capable of providing reliable phone services for business. There are plenty of ways these companies diverge in the way they package this service, but they also share quite a bit of common ground.
There are also many differences in the ways Nextiva and RingCentral provide business phone service. To give you an overview of how these companies differentiate from each other, I’ve outlined their most significant divergences below.
As I mentioned already, both of these companies have complex pricing models that vary based on number of users and length of commitment. To view full breakdowns of the ways these prices can vary, make sure to check out our full reviews of each service.
With Nextiva, their pricing starts as low as $19.95 (per user, per month) if you have over 100 users on a 36-month contract. On the other hand, a sole proprietorship on a monthly contract will pay $34.95 per month for the same level of service.
You can see in the graphic above what Nextiva adds to each tier of service, and as for those “Office Pro features” that apply to every package, you get a selection of standard features including:
RingCentral’s pricing is similar to the structure used by Nextiva. They have discounts for annual pre-pays, and also based on the number of users (from 1 to 9,999). Let’s take a quick look at the 4 main options RingCentral has for business phone service.When it comes to their standard feature set, every RingCentral customer receives a robust collection of valuable features:
I don’t know about you, but when I’m making a major purchase, I usually like to read customer reviews first. It’s a great way to get a glimpse at how a company treats their clients.
There are hundreds of RingCentral and Nextiva reviews available online, and both companies do have a large quantity of satisfied customers. However, my personal preference in this area goes to Nextiva because of some advantages they hold over RingCentral.
The vast majority of Nextiva clients are quite happy with the service they receive, with nearly all of their 500+ reviews being positive. Their customers seem to really like Nextiva’s customer service department, as well as how clear and consistent the call quality is.
As for RingCentral, they used to receive great feedback, but the tide has turned a bit in the last couple years. The more recent reviews for RingCentral are more negative than positive, with customers frequently complaining about their outsourced customer service.
Of course, there are still lots of RingCentral clients who love the company’s many integration options, among other things.
When it comes down to it, both RingCentral and Nextiva are strong companies with reliable track records for quality service. They are both capable of saving you a considerable amount of money compared to acquiring traditional landline service from the phone company, and they’re also more flexible and convenient.
Generally speaking, my personal preference is Nextiva. Their customer reviews are really strong, and I think unlimited minutes are a major advantage.