Jobber Combines CRM, Finance, and More Into a Single Solution
Startup Jobber’s business offerings include a broad set of features for home service companies interested in improving their business’s productivity. Among the startup’s features are invoicing, customer relationship management (CRM), appointment scheduling, and online payments. Jobber’s software also syncs with QuickBooks, a popular small business accounting software package.
The company has also attracted positive attention from its users and has an average rating of 4.6 (out of 5 stars) based on more than five hundred user reviews on Capterra, a business software review website. Furthermore, Jobber enjoys a higher average rating than several of its competitors, such as FieldEdge (4.3 stars out of 5), ServiceTitan (4.5 out of 5), and SuccessWare (4.1 stars out of 5) on Capterra.
How Jobber Plans to Grow in 2021
Jobber has an ambitious growth plan for the year. "Two priorities we're pursuing in 2021 are R&D investments and the hiring of 200 people across our offices in Edmonton and Toronto, as well as remote talent," commented Sam Pillar, CEO and co-founder of Jobber. The company plans to hire for various roles, including technical, sales, and marketing positions.
The business has scaled up its team quickly since 2017, when the startup had less than 100 employees. In 2021, the company has grown to more than 270 employees in Canada and other locations. Additionally, their current openings include three customer success positions, eight marketing roles, human resources, and other business functions.
Summit Partners Led the Investment Round in Jobber
Summit Partners, a venture capital firm based in Boston, acted as the lead investor for the company. In addition, OMERS Ventures, Vision One Ventures, and the Tech Pioneers Fund have invested in the company as well.
OMERS Ventures is the venture capital division of OMERS (Ontario Municipal Employees Retirement System), a Canadian pension fund with $109 billion CAD ($85 billion USD) in assets. Their investments include AppHero, Crunchbase, DuckDuckGo, and DogVacay. The firm has invested in a variety of healthcare and technology companies, and some of their most successful exits include A10 Networks (IPO) and Active Voice (IPO). In 2020, Omers Ventures continued to invest in companies including LearnUpon (an education tech company in Ireland), eClinical Solutions (a Massachusetts-based health software company), and CluePoints (a risk management software company based in Belgium).
About the Author
Bruce Harpham is an author and marketing consultant based in Canada. His first book "Project Managers At Work" shared real-world success lessons from NASA, Google, and other organizations. His articles have been published in CIO.com, InfoWorld, Canadian Business, and other organizations. Visit BruceHarpham.com for articles, interviews with tech leaders, and updates on future books.