Infosys Launches Public Health Data Science Platform

By Elijah Labby Tuesday, October 27, 2020

Last week, technology consulting company Infosys introduced the Infosys Health Insights Platform (IHIP), a cloud-based data platform that aims to assist public health agencies interpret and act on large amounts of collected information.

This information includes sensor data, caseworker notes, and social media posts, among other types. The program utilizes artificial intelligence to help users make sense of the information their organization collects.

Eric Paternoster, President, and CEO at Infosys Public Services, said he was hopeful about the future of IHIP.

"COVID-19 has shown us the need for crucial data analytics capabilities and tools for government agencies. It has also exposed the various issues with the tools available to public health agencies around the world. IHIP will help agencies quickly build next-generation analytics and data science capabilities to turn their data into actions," he said.

The American Council for Technology – Industry Advisory Council recently nominated the Infosys Health Insights Platform to a finalist in its 2020 Igniting Innovation Awards. Infosys hopes to continue this innovation by partnering with Amazon Web Services, Couchbase, and Knowi, leaders in the cloud storage and data management industries.

Sandy Carter, Vice President of Partner and Programs at Amazon Web Services, described the partnership as an opportunity to provide advanced data analytics to the healthcare industry.

"We are delighted that the Infosys Health Insights Platform is built on AWS. Collaborating with Infosys on solution architecture design and performance helped drive the demands that evolving data and AI technologies place on speed, security, and processing power," she said.

Matt McDonough of Couchbase expressed anticipation about the pairing and said that Couchbase enabled Infosys to make exciting advances in their offerings.

"As the most advanced NoSQL database, Couchbase provides a modern data management architecture for the Infosys Health Insights Platform," he said. "...our database enables IHIP to use the growing volume of unstructured and semi-structured data for lightning fast performance, real time insights, and persistence."

The United States’ healthcare IT market is anticipated to experience rapid growth over the next five years, from $61.01 billion in 2017 to a projected 149.17 billion by 2025. With a compound annual growth rate of over 11 percent, the IT industry is a highly lucrative one.

About two-thirds of this growth can be attributed to the healthcare provider solutions segment, the rise of which can be largely attributed to concern over manual input errors. Systems such as IHIP’s help to cut down on these errors and have contributed to a compound annual growth rate (CAGR) of 14.5% from 2018 to 2025.

Founded in 1981, Infosys has experienced high levels of growth in the last fifteen years, from a net worth of around $18 billion in 2005 to over $64 billion as of October 2020.

Satish H.C., Executive Vice President of Data & Analytics at Infosys, attributes this success to the time-saving management decisions afforded by Infosys software.

“We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight,” he said. “Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.”

Going forward, H.C. says Infosys’s priorities are shifting.

“The new imperatives for Infosys relevance is changing [from] problem solving to framing the right problems to solve and walk this journey together with our clients,” he said.

He said Infosys wants to “deal with the reality of ‘decades happening in weeks’ through our accelerators/solutions and our ecosystem collaboration with partners to deliver time to market advantage for our clients.”

Infosys’s new system comes at a time where the COVID-19 pandemic is taking a toll on the United States healthcare system. With death counts approaching 215,000 as of writing, it is clear that healthcare providers need all the help they can get in responding to the virus’s uncontained spread.

However, what is unclear is the long-term effects of the pandemic on Americans. A recent article from management consulting organization McKinsey & Company reported that COVID-19 has put Americans at a greater risk of alcoholism, post-traumatic stress disorder (PTSD), drug abuse, and depression.

“This surge of people experiencing acute behavioral health problems—both those with new symptoms and those with existing conditions—has the potential to further impact the healthcare system for years to come,” the report said.

While the effects of these findings will not be known for some time, it is clear that a robust medical system will only become more necessary in the wake of the pandemic.

About the Author


Headshot for author Elijah Labby

Elijah Labby is a graduate of the National Journalism Center. He has previously written for Broadband Breakfast, a technology and internet policy website.

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