Meet Infinitus, the Startup Company Automating Repetitive Healthcare Business Tasks

By Elijah Labby Wednesday, February 17, 2021

The healthcare business is chock full of repetitive tasks that, while necessary, do not need to be done by humans. That’s the idea behind Infinitus, a startup company that automates tasks like confirmation questions that need to be asked before payments can go through.

It’s a tried and true technology in other spheres, like the manufacturing business, but Infinitus’s approach is a novel one, and they’ve gained the confidence of investors eager to see them continue their mission.

Doctor selecting "call" button in medical technology concept.

The Success of the Infinitus Startup Business

The startup company recently raised $21.4 million for their “voice RPA (robotic process automation)” technology in a round of Series A funding co-led by Kleiner Perkins and Coatue, Gradient Ventures, Quiet Capital, Firebolt Ventures, and Tau Ventures, as well as a number of individual investors.

The owner of the startup company, Ankit Jain, said the idea is part of a move to bring the broader healthcare business into the 21st century.

“By automating one side we are showing the other side that it can be done,” Jain said in an interview with TechCrunch. “Right now, there are just too many players and getting them to agree on one standard is a gargantuan task, so trying to win one small piece after another is how it’s done. It should not be voice, but by the time standards bodies agree on something else, the world has moved on.”

Jain used to work at Google, an experience that surely informed the business owner’s approach to the entrepreneurial business style that has served him so well. He told TechCrunch that the idea for a healthcare RPA business came to him while working at the venture capital firm Gradient.

“We were starting to see a lot of improvements in voice communications technology, turning text into speech and speech into text,” he said of the idea for the company. “I realised that it would soon be possible to automate phone calls where a machine could carry out a full conversation with someone.”

The Growth of the RPA Business and the Place of the Infinitus Healthcare Startup Within It

The young healthcare startup company is entering an absolutely gargantuan business. The RPA market is expected to reach a massive business valuation of $23 billion by 2026, growing at a compounded annual rate of 40%.

Needless to say, a compound annual growth rate of 40% is a market any entrepreneur with a great idea for a company would want to be in. With the trust of investors, a slate of existing clients, and a great idea, it’s likely that the Infinitus company has the potential to rise above the crowd and become a key player in the healthcare RPA market.

About the Author

Headshot of Elijah Labby

Elijah Labby is a graduate of the National Journalism Center. He has previously written for Broadband Breakfast, a technology and internet policy website.

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