8 of the Most In-Demand Business Softwares for 2020

By Adriaan Brits Sunday, August 23, 2020

When it comes to running a business, it’s not just the physical work and structured organization that counts. Having software that can organize data, run traffic on your website smoothly, and even help maintain finance on a digital platform is just as important for your company.

There is a variety of business software out there, which can make it difficult to choose which one is suitable. Whether you have a small or large organization, having software still counts, regardless of what field your business is in. We have narrowed down eight of the most in-demand business software programs to use in 2020.

Woman looking at charts on a computer and tablet.


Intuit is a company that’s known in the personal finance industry and provides the software QuickBooks, which is popular amongst small businesses. There are over 100 templates suitable for all types of reports, such as invoicing and inventory. 

The software can help manage and maintain taxes, contacts, forms, and returns for your business. It can even save you time by creating a budget spreadsheet and payroll without needing professional help.

Microsoft Office 2019

Microsoft Office has been around, bringing successes to businesses and even teaching employees skills on Excel, PowerPoint, and Word on an intermediate level. 

Even though Microsoft Office 2019 offers the same features as every Microsoft version, only with the 2019 version can you do document sharing for the first time. There’s also another feature where you can store documents in the cloud and invite other employees to access them.

TurboTax Self-Employed

If you’re looking for the perfect tax software that has been consistent and trustworthy by winning awards and receiving positive reviews, TurboTax is ideal for you. 

There are home and business versions called “Self-Employed,” and the software can help prepare your tax returns, as well as handle other finances.

Infusionsoft Complete

This software can track up to 10,000 contacts, plus as a business owner, you can live-record interactions with customers and clients, as well as add comments into the feed. It can also arrange and manage email campaigns, targeting your clients on your contact list. 

This software can help monitor the website and traffic for it, plus it can help you design a landing page.


Xero is a software that’s suitable for both Mac and Windows users. This accounting program can work with over 500 third party apps. They offer a strong amount of customer support through email and live chat, or on the phone. 

However, the features that Xero offers is dependent on the package that you go for. The software includes features such as handling invoices and bills.

Zoho Books

This subscription-based accounting software is at a fair price and offers features that are perfect for small business owners. With Zoho Books, you can sync bank accounts, plus you can create and send invoices. 

For the basic plan, you can track your finances and have up to 50 contacts, whereas for the standard plan it can be up to 500.

Wave Accounting

This cloud-based accounting software is free and has great features for you to use. You can connect your bank and credit card companies, plus you can handle sales tax reports and other finances. 

Wave Accounting is designed for small businesses that have up to 10 employees, that are in retail or service businesses. However, businesses in other fields can still use this software. For features such as accessible credit card payments are only in the upgraded packages that are available.


This is another cloud-based service that works well with both iOS and Android phones, as well as other devices such as tablets or iPads. This means that you have features accessible to many devices, such as tracking your projects, sending invoices to customers, and helping with managing your finances. With Freshbooks, you have the feature to accept credit cards online. 

The trial for FreshBooks lasts up to 30 days, but the costs for the software can vary depending on how many active clients you have. The price range can start from $15 and onwards, depending on the package you choose.

About the Author

Headshot for author Adriaan Brits

As an analyst of global affairs, Adriaan has an MSC from Oxford, with diverse interests in the digital economy, entertainment, and business. He is a specialist trainer in Advanced Analytics & Media.

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