Business Tech

5 Ways AI and Automation Are Impacting Businesses in 2020

By Avi Ben Ezra Friday, June 19, 2020

The world has gone through immense changes in the last decade, meaning businesses and companies are quickly shedding traditional ideas and making space for modern adaption. Artificial intelligence (AI) and robotic process automation (RPA) have become some of the most noteworthy additions to the world of business.

This robotic workforce is being studied and used in diverse ways, filling the need for more substantial production requirements.

Changing the World of Business

AI and RPA are two terms that are somewhat used interchangeably, but both have developed their own set of rules. If we regard the work that has gone into the development of AI and how it’s already been impacting our lives, we realize the important role it’s played to improve basic business features.

AI works through pattern recognition, finding information, and turning it into something more useful. A simple e-mail or even your internet browsing patterns are monitored by AI, tracking and predicting your needs. It’s become relatively intrusive, and many have already shared great distress on how companies and businesses can infringe on our personal information via AI.

On the other end of the spectrum and also somewhat worrisome is RPA, which has started to automate manual human activities and repetitive, rule-based actions. Seemingly less intrusive, RPA has given companies a way to manage the execution process of production, and deliver better accuracy.

It’s time to modernize the business world. Here are five ways these two technologies are impacting the business world already:

1. Eliminating Human Error

Robotics is accurate and fast, and the programming that has gone into RPA technology has made it possible for businesses to see a rise in productivity and an overall decline in human error. RPA is a combination of programming and teaching the robot which tasks to fulfill.

Essentially, a software robot can make zero mistakes following certain tasks. On the other hand, humans tend to become distracted or uninterested in their work.

2. Non-Invasive Security

Citizens are becoming more aware of invasive and unorthodox methods of how governments and businesses are capturing our personal information. AI software carries the ability to become completely detached from taking and using personal information such as organizational and financial matters of individuals or militia.

Businesses can now offer better and present security, as AI has drawn a curtain between fraudulent misuse of personal data and records.

3. Working Without Interruption

RPA and AI can’t stop, so some of their active duties involve security, maintenance, or transmitting information. This has meant that even though the “unemotional state” of robotics may seem dystopian, it offers promotion of self-service and the ability to work without requiring additional stimuli.

Robotic software offers reliable networking, as data, information, or maintenance can easily be uploaded and used.

4. Offering Solutions to Critical Problems

Human resources have found an overall improvement in the switch to using AI and RPA technology. It’s become possible for companies to easily read and distribute employee information with the relative parties. AI technology has also opened more doors to help find suitable candidates by pinning a target audience and attracting them with market-related materials.

Used in a much grander scale by big-tech companies, basic AI solutions such as social media ad campaigns have reached more people, than traditional marketing.

5. Reducing Labor Costs

Indeed, robotic technology can easily replace the immiscible amount of human hours spent to complete tasks. An overall reduction in labor costs has meant that businesses can now produce more of their goods, products, and services – at a lower cost. However, this puts the human individual at risk, as it will require them to either find new employment or advance within the business.

Overall, the ongoing support and maintenance that AI and RPA make it more affordable to have a constant flow of work while having a reputable supply. Robotic software will surely trace and track human errors, replacing it with more accurate precision outcomes. The advancement of these technologies has already changed our basic knowledge of modern-day business, with more improvements to come.

Final Thoughts

It’s more apparent than ever before that artificial intelligence is changing business and buyer behavior. It’s only with the best intentions that better technology software is becoming the building blocks to expand global business.

Robotics and AI software can offer a more in-depth take on business, building a brand that can quickly become a global influence.

About the Author


Avi Ben Ezra

Avi Ben Ezra is the Chief Technology Officer (CTO) and Cofounder of SnatchBot and SnatchApp (Snatch Group Limited). He leads the Group’s long-term technology vision and is responsible for running all facets of the tech business which includes being the architect of the platforms and UI interfaces.