Should You Use Their Service?
Are you forming an LLC and looking at online formation services to assist you? Perhaps you find the legalese and red tape of the DIY option unappealing, or you’re fed up with the needlessly confusing nature of state resource websites. I’ve been there!
To complement your own research, my team and I have invested hundreds of hours researching the details of every popular online LLC formation service. Rather than trying to convince you to get one service over another, I’m here to give you the info you need to make the right call for your company.
In this My New Company LLC review, we’ll examine some pros and cons, pricing, features, customer feedback and much more. Let’s find out if they’re a good fit for you!
Quick-Note: If you decide My New Company is right to start your business today, use the coupon code STARTUP10 at checkout to get 10% off your order!
Their excellent customer reviews make them stand out from the crowd of competitors. On ShopperApproved for example, there are no critical reviews of My New Company, compared to nearly 1,000 positive ratings.
100% satisfaction guarantee ensures that if you have any issues with your LLC formation, they will either correct the situation or give you a refund of all fees paid to My New Company.
While not the absolute cheapest in the industry, their $79 base rate is a highly competitive price point.
Startup Wizard interactive LLC formation checklist takes you on a step-by-step journey through your state-specific compliance guidelines. There won’t be any surprises, and you’re less likely to overlook at important detail.
Their customer support is almost always readily available. They respond to most emails and voicemails within 10-20 minutes during business hours.
You can get 10% off your order if you enter the coupon code STARTUP10 when you check out.
Registered agent service is only included in their most expensive LLC formation package. Some competitors (like IncFile) include registered agent at all levels of service and a lower price-point.
With My New Company, you get 3 options for LLC formation packages ranging from $79 to $279 plus state fee: Basic, Entrepreneur and Complete. Check out what each package includes.
What It Includes: This package starts with the basics of LLC formation, including business name availability search, and the preparation and filing of your articles of organization. Additionally, you’ll receive a personalized LLC operating agreement and organizational minutes, along with the Startup Wizard compliance checklist tool and a handbook on LLC operation. Finally, all orders include a business tax consultation.
Who It’s Right For: Any entrepreneur who wants all the essentials at a fair price, while also receiving a few valuable extra features, should be interested in the Basic package.
What It Includes: Everything from the Basic package, along with a federal tax ID number (EIN) that allows you to hire employees and file taxes, an LLC kit and seal with membership certificates to organize your ownership structure, and the MyCompanyForms document library containing 200+ sample forms.
Who It’s Right For: Most companies end up needing an EIN, so if you think you’ll get some value out of the kit/seal or document library, this is a good value for the money.
What It Includes: Everything from the Entrepreneur package, plus a year of registered agent service to receive and forward important documents.
Who It’s Right For: There are a few states where you can act as your own registered agent, but most companies will need a registered agent. If you’re planning on ordering this service from My New Company, might as well bundle it into this package and save $20.
Personally, I’m probably looking at the Complete package. I realize many entrepreneurs won’t be thrilled at the idea of spending nearly $300 before state fees on LLC formation service, but this package lives up to its name. It really does include a complete set of features for any new LLC.
My New Company excels when it comes to customer feedback. Reviews are plentiful and positive, with customers raving about the efficient services and top-notch support they offer.
Customer Reviews Section Last Updated 8-2-17
Conclusion: My New Company scores big points with their customer reviews. They have a large quantity of high-quality feedback, and unhappy customers are nearly impossible to find.
With all the hours I’ve spent researching LLC formation providers, I’ve realized that some of these services offer better value than others. Of course, the reason we’re here is to figure out which one hits the sweet spot of pricing and features for your business.
My New Company is a great LLC formation service thanks to their overwhelmingly positive customer feedback and 100% satisfaction guarantee. Still, it’s always a good idea to check out what the competition has to offer, so let’s take a quick look at my personal favorite, IncFile.
Pricing: IncFile’s base rate of $49 represents a $30 savings over My New Company’s Basic package.
Features: IncFile includes a year of registered agent service with any LLC formation package, a feature that costs $99 as an add-on for My New Company’s Basic and Entrepreneur packages. However, My New Company includes an operating agreement in all packages, which IncFile doesn’t include in their base package.
Turnaround Time: Processing times vary by state, but in general IncFile and My New Company are about even. Each provider has states where they’re quicker than the other, so make sure to check their estimates for your state of formation.
Customer Support: My New Company returns most emails and voicemails within 10-20 minutes during business hours. IncFile also has a good service department, but in my experience they’re not quite as easy to get ahold of as their counterparts at My New Company.
Businesses Formed So Far: My New Company has formed over 50,0000 businesses since 2001. IncFile on the other hand has helped form 100,000+ businesses since they opened back in 2004.
Pricing Starts at
100,000+ Businesses formed so far
Anyone starting a business on a budget and need quick formation
Pricing Starts at
50,000+ Businesses formed so far
Anyone looking for an exceptional service for less money
You certainly can, but it can be a hassle for many businesses. You’ll need to be familiar with state-specific requirements and also some legalese if you want to try the DIY route. Providers like My New Company can handle all of that stuff for you, giving you peace of mind and allowing you to focus on actually running your company. If you do want to form your own LLC, take a look at our comprehensive how-to guide.
Not only do they avoid hidden fees, My New Company prides themselves on their straightforward and honest pricing models.
My New Company has a variety of 3rd-party security services protecting their site. Their security certificates are verified by GeoTrust, their systems are continuously scanned for malware by McAfee SECURE, and their payment systems are compliant to the Payment Card Industry’s standards.
Absolutely. Not only are they available via phone/email, but they also provide their customers with plenty of information regarding ongoing compliance requirements.
I’ll give My New Company a score of 4.6/5. Their customer support team is knowledgeable and easily accessible, and their 100% satisfaction guarantee adds another layer of reassurance. Overall they’re a very reliable service.
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