Last Updated 14 July 2017 | By:

LegalZoom Business License Service Review

Are They A Reliable Service?

LegalZoom Business License Service ReviewAre you in the process of forming a new company, but uncertain which permits and licenses you need? Or maybe you’re the owner of an existing business that requires further licensing to stay compliant? Thankfully, there are reliable online services like LegalZoom that can assist you for less than most attorneys charge.

In this LegalZoom business license service review, we’ll go over some of their important pros and cons, pricing and features, customer feedback and much more. This should give you an idea of whether they’re the answer for your business, or if you need more time to examine the competition. Enjoy!

LegalZoom Business License Pros & Cons

Pros

  1. With prices as low as $49.99 for a business license research package, you will not find lower rates. Of course, that price doesn’t apply to all business types/sizes, but it’s a great place to start.

  2. Easy 4-step process removes the stress and guesswork from the licensing process. Simply complete the simple steps and they’ll do the rest.

  3. While their service is great for small businesses, they aren’t limited to solely mom-and-pop companies. Major brands like The Cheesecake Factory and H&R Block also trust their licensing services.

  4. The Enterprise Solutions package is a combination of software solutions, full-service filing, licensing consultations and management. This is perfect for larger companies, or those with complex compliance requirements.

  5. LegalZoom protects their website with Norton Web Security, which encrypts data transmissions, verifies site identities and scans for malware.

  6. Nearly 4 million customers have trusted LegalZoom to provide online legal services in the last 15+ years. That level of experience is tough to match.

  7. With their 100% satisfaction guarantee, you have 60 days to use their services with the safety net of a full refund.

Cons

  1. Tracking down exactly who is doing your licensing is surprisingly tricky. When you order business license service from LegalZoom, they forward your order to their partners at LicenseSuite, which appears to be a subsidiary of either Business Licenses LLC or Business License Solutions. That’s confusing.

  2. It’s difficult to find customer reviews for LicenseSuite, Business Licenses LLC or Business License Solutions. We found a handful of Business Licenses LLC reviews on Facebook, which were mostly positive, but that’s about it.

Pricing & Features

Because LegalZoom serves such a wide variety of businesses, there is no convenient rate chart on their website. However, we used their system to set up a hypothetical restaurant in Seattle, WA to get a quote for business license research service and were impressed by the low $49.99 price tag.

legalzoom business license pricing

In addition to your research package — which includes your licensing documentation, fee charts, detailed instructions and shipping addresses — they give you the option for full-service filing. If you’re interested in their filing service, you’ll need to contact them to inquire about specific costs.

For large companies, or those with complex licensing needs, they offer Business License Enterprise Solutions. These services range from license management software to licensing consultations and more. If you need solutions for a major company, contact them to learn more about these advanced features.

Customer Reviews

Because their business license services operate under four different entities — LegalZoom, LicenseSuite, Business Licenses LLC, Business License Solutions — it’s hard to nail down a customer consensus. LicenseSuite and Business License Solutions only have a few online reviews each, so we’ll focus on LegalZoom and Business Licenses LLC.

LegalZoom receives mixed reviews, which isn’t surprising for a company of their size and stature. On SiteJabber, they hold a 3.0 average score out of 5. Their satisfied customers frequently praise individual customer support reps by name, thanking them for their excellent service.

Legalzoom business license customer reviews 1

As for the less-positive reviews, they usually focus on — you guessed it — poor customer service. It’s the nature of the beast with a company this big. Some reps are fantastic, others less so.

Legalzoom business license customer reviews 2

As for Business Licenses LLC, they have 20 reviews on Facebook, 19 of those are 5-star scores like this one:

Legalzoom Business Licenses LLC Reviews

Of these four entities, only LegalZoom has a significant number of online reviews and they’re mixed in quality. However, the Business Licenses LLC reviews indicate that people are quite happy with this specific aspect of LegalZoom’s broad umbrella of services.

How LegalZoom Compares

LegalZoom Business License Service Review ComparisonLegalZoom is a great choice to provide business license service due to their low base price point and wide variety of services. Of course, there are many other providers offering similar services, so let’s take a look at CorpNet and Incorporate.com to see if one of them might better serve your company.

CorpNet

  • CorpNet offers a bundled research and full-service filing package for $199, which is the lowest advertised rate we can find for these services together.
  • They have some of the best customer reviews in the industry, and they also have a 100% satisfaction guarantee. They’re as legit and trustworthy as they come. (Read our in-depth review)

Incorporate.com

  • Even though LegalZoom offers a $49.99 research rate for the simplest businesses, Incorporate.com has the industry’s lowest flat rate at just $79.
  • They opened for business in 1899, meaning they’re easily the most experienced option out there. (Learn more)

All told, our favorite is probably CorpNet. Their full-service rates are excellent, and their glowing customer reviews are hard to ignore. If you’re just looking for a research package, picking whoever has the lower price between Incorporate.com and LegalZoom is a good choice.

Here’s A Quick Visual

LegalZoom
  • Pricing Starts at
    $49.99

  • 1 million+ businesses formed so far

  • Perfect for:
    Anyone wanting a company with a proven track record and stress-free licensing process

Visit Website
Incorporate.com
  • Pricing Starts at
    $79

  • 750,000+ Businesses formed so far

  • Perfect for:
    Anyone looking for a company that offers an assortment of free learning resources

Visit Website

Frequently Asked Questions

Should I Get an EIN?

You probably should. Only a few simple business types can operate without one, and you usually need one to file taxes or open a business bank account.

What Comes in the Business License Research Package?

The basic research package includes a guide to your licensing requirements, all relevant applications, government fee information and detailed instructions.

Do They Offer Ongoing Support?

They certainly do. Their US-based professional support reps are available via phone or email Monday through Friday, to help you with whatever issues may arise.

Should You Use LegalZoom?

Overall, LegalZoom is one of the top business license services available online. Their rates for simple business types are the lowest we’ve seen, and they have some truly advanced features for larger, more complex companies as well. Ready to get started with LegalZoom? Click their link below, or take a look at our comprehensive business license service provider guide.

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