Jimdo Website Builder Review Is It Worth Investing In?
PROS
- They have excellent customer reviews, including a strong 8.6/10 average on TrustPilot. This is a rarity in the web-building industry!
- Their free version is a great way to get a sense of whether or not you like using their platform.
- The Jimdo mobile app allows you to easily edit and monitor your site on the go.
- Their websites and online stores are automatically optimized for mobile use.
- Jimdo’s Business package eliminates their transaction fee. This gives them a significant leg up on some other bigwigs in the industry who charge around 3% on all transactions.
CONS
- With just two paid package options, Jimdo doesn’t offer the flexibility that some of their competitors do.
- Jimdo is only set up to accept payment via PayPal for U.S. eCommerce stores, so if you’re planning on starting an online store, you won’t have a credit card gateway.
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As we mentioned, Jimdo offers a free version as well as two paid packages: Jimdo Pro and Jimdo Business. Let’s take a close look at each!
Jimdo Pro = $7.50/mo. (billed annually)
Jimdo Pro includes a free domain, 5GB of storage, 10GB of bandwidth, excellent customer support, a basic online store, all of their SEO functionalities, and much more. This is a huge upgrade from their free package, which only includes some basic features and a Jimdo subdomain.
When to Use: This package is a perfect fit for most solopreneurs and content creators. It’s not ideal for full-on eCommerce stores, however, since it only allows you to list 15 products on the online shop.
Jimdo Business = $20/mo. (billed annually)
Their Business package offers all the same features from Jimdo Pro, but also includes unlimited product listings, storage and bandwidth.
When to Use: The increased offerings of this package are really only helpful for larger-scale online stores, so we wouldn’t recommend investing in it unless you’re going to be quite focused on eCommerce.
Recommended Package
Jimdo Pro should be totally sufficient for most small businesses. However, if you find that you need more storage, bandwidth or product listings, you can always upgrade to Jimdo Business. Might as well start out with the lower price point and move up as needed!
Jimdo’s customers have tons of positive things to say. Take a look at their rating breakdown across various review platforms:
Customer reviews out of 10-4-2017:
- Fitsmallbusiness: 4/5, 18 reviews
- Digital.com: 76%, 1,025 reviews
- TrustPilot: 8.6/10, 107 reviews
Since they’re a German-based company, a lot of their reviews are written in German, but we were able to glean that most folks appreciate Jimdo’s excellent customer support and find their packages to be of tremendous value. It was actually difficult to find any negative feedback for Jimdo -- which is pretty unheard of in this industry!
Jimdo is one of the top business website builders out there because of their reasonable prices, amazing customer reviews and user-friendly platform. That said, there are tons of other web-building platforms out there, and our #1 pick is StudioPress. Let’s set them side by side to see how they compare:
Pricing: Jimdo’s packages are significantly cheaper than StudioPress’ across the board. If keeping costs low is your top priority, Jimdo might be your better option.
Features: Both providers offer similar advanced features such as unlimited storage, unlimited bandwidth and a fully functional online store. However, StudioPress has the most sophisticated SEO tools. Jimdo offers some as well, but StudioPress wins when it comes to driving traffic to your website. StudioPress is also the only website builder on the market that’s specifically designed for WordPress users.
Customer Support: According to customer reviews, both StudioPress and Jimdo offer excellent support for paid members. They also both have robust help centers where you can search the issue you’re facing by subject to find detailed solutions. Frankly, these are two of the best providers out there when it comes to customer service.
Number of Users: Jimdo and StudioPress are on quite different levels here. Jimdo has over 20 million users, while StudioPress has just over 200,000.
Here's a Quick Breakdown
Jimdo
Pricing Starts at $7.50/month
20 million+ users so far
Perfect for: Anyone looking for easy mobile-ready website builder & has excellent customer reviews
StudioPress
Pricing Starts at $27/month
200,000+ users so far
Perfect for: Anyone looking for the best SEO, responsive design & airtight security features
How Easy Is It to Get Set Up?
All you need to do to is enter your email address and create a password. You can get started on your site before you pay Jimdo a dime or enter any credit card details.
Is There a Free Version?
Absolutely. JimdoFree is every bit as free as it sounds. With 500MB in storage and 2GB of bandwidth, it’s a good option for personal blogs or agency sites, and a great way to get comfortable with the design tools.
What Extra Features or Perks Are Included?
They always have money-saving coupons available on their website, like percentage discounts or a free month with a year-long commitment.


Based on everything we’ve discussed here, I’d give Jimdo a 4.5/5. They offer two straightforward but jam-packed packages at reasonable prices, and their customers seem to love their services. If you’d like to learn more about Jimdo or look into some alternatives, use either of the links below. Cheers!