Each service will make the formation of your company easy and attainable, from organizing and storing important documents to informing you about deadlines and state requirements.
Let’s take a look at a few things these companies both do to make your formation process doable:
1) Both MyCompanyWorks and Incfile have features that make the state requirements for your LLC accessible and easy to understand. That way, not only will you not miss any important steps, but you will also receive state-specific information relevant to your business.
2) Online order tracking is available from both services to ensure that you receive your final documentation.
3) Phone and email support are included with both services.
4) Free tax consultations are also included with both companies.
What Sets Them Apart
Incfile’s base rate is only $0 plus state fees, significantly less than MyCompanyWorks, which comes in at $79 plus state fees.
2) Customer Service
While both companies have histories of great customer service, MyCompanyWorks has more accessible service, typically responding within 10-20 minutes. Incfile is typically not reachable on the first attempt, but it will respond the same day.
3) Satisfaction Guarantee
MyCompanyWorks offers a 100% satisfaction guarantee, so, if for any reason you are unhappy with their service, they will correct it or refund you completely.
4) Registered agents
While both companies can act as your registered agent, Incfile includes a free registered agent with any package for the first year of utilizing their service.
A free year of this service is only available when subscribing to the platinum package with MyCompanyWorks (otherwise it is an additional $99).
Incfile has helped 150,000+ business form, while MyCompanyWorks has helped 50,000+.
Pricing and Turnaround Times
INCFILE STARTS AT $0
There are three Incfile packages that you can choose from: Silver, Gold, and Platinum.
You will have access to information about your order at all times with Incfile’s order tracking, which is included in all packages.
Here is an example of that order tracking below:
You can see that you will be informed every step of the way with Incfile, from knowing the state requirements and deadlines to getting your final documents. Another cool feature of Incfile is that you will have lifetime access to all of your documents, for free!
MYCOMPANYWORKS STARTS AT $79
There are three MyCompanyWorks packages that you can choose from: Basic, Entrepreneur, and Complete.
As you can see, with each package MyCompanyWorks provides, there are additional benefits such as lifetime access to your account, same day business processing, and The Startup Wizard. The Startup Wizard is the organization feature that accompanies their services to ensure that you don’t miss any deadlines or state requirements.
In terms of turnaround time, MyCompanyWorks is basically on par with Incfile. Timelines vary greatly by state, so it is in your best interest to check the estimates for your state.
MyCompanyWorks has an extremely high approval rate from its customers, with over 1,000 positive reviews and no critical ones. Customers seem most pleased with the quality of customer service in terms of response time and availability.
Here are some examples of these positive reviews:
“Service and staff are really good, I need some documents on an urgent basis and they help me a lot to get all the required documents on time.
thanks to all team members” -Yawar G.
“Very easy and fast. That is why I am a repeat customer 3 times over....thanks!” -Christopher R.
Incfile’s reviews mostly reflect a positive experience. The most common complaint with this company is the time it takes to receive customer support. Being a much larger company than MyCompanyWorks, there is less access to support.
Here are some examples of those positive experiences:
“I normally get my corp filings from another company, but after purchasing a corp thru Incfile.com, and how fast I received everything, this is my new go-to for legal business filings. Highly recommend!" -Susan H.
“Quick and simple. Also, the dashboard they provide makes it easy to stay up to date and current on any the business issues having to do with the LLC." -Geoff V.
Which Should you Choose?
All things considered, the choice between these two companies lies with whether you as a business owner prioritize customer service accessibility or cost.
Incfile is significantly cheaper with great reviews! Despite the potentially slow response times from customer service, you are still getting a great deal for your money.