IncFile Registered Agent Review Is It Reliable?

Do you need a registered agent service but you don’t know which of the many providers to choose? There are so many companies competing to be your registered agent these days, and it’s not easy to tell which ones offer you the best bang for your buck. I’ve been there myself!

As a complement to your own research, my team and I spent countless hours reviewing the details of all the popular online registered agent services. Rather than talking you into using one service over another, I’d like to give you the info you need to make an informed decision for your company.

In this IncFile registered agent review, I’ll go over some pros and cons, pricing and features, customer reviews and much more. Let’s find out if they’re the right fit for your business!

IncFile Pros & Cons


  1. If you require business formation services in addition to registered agent, IncFile can save you a chunk of cash because they provide a full year of registered agent service for free with any formation package. Details here.
  2. IncFile’s customer reviews are nearly impossible to beat. For example, on Shopper Approved they hold a 4.8 average score out of 5, with nearly 1,900 reviews.
  3. They take online security seriously. Their site is covered by Norton Web Security which continuously scans for malware and other vulnerabilities, while encrypting data transmissions. They’re also an verified merchant, which protects customer info and combats fraud.
  4. With over 150,000 businesses served since 2004, IncFile has the longevity and volume to be a trustworthy operation.
  5. If you simply need someone to file change of registered agent paperwork, IncFile also offers this service even if you don’t use them as your registered agent.


  1. IncFile doesn’t offer volume discounts on registered agent service. While their $119 annual rate is highly competitive and actually one of the lower price points out there, some competitors beat that rate if you order multiple years or service in multiple states.

IncFile Registered Agent Pricing

IncFile’s $119 rate is on the lower end of online registered agent pricing. Take a look at how they describe their registered agent service:

IncFile Registered Agent Service

If you get a registered agent through IncFile, they’ll notify you immediately of service of process so you’re prepared before you even have documents in your hands. Also, you’ll receive their convenient Registered Agent Dashboard - a handy online tool providing 24/7 access to your account and alerts you can use to stay on top of important deadlines and filing dates.

Customer Reviews

Customer ReviewsWhen it comes to customer feedback, IncFile excels. They have thousands of positive reviews and just a handful of critical ones by comparison. Their happy customers frequently compliment IncFile’s ease of use, as well as their customer support. On the other hand, a few of their less positive reviews are rather critical of their service department, which isn’t surprising with a large company like this.

Customer Reviews Section Last Updated 8-8-17
  • Shopper Approved:  4.8/5 out of 1,893 reviews
  • FitSmallBusiness:  4.0/5 out of 24 reviews
  • BBB:  A+ out of 16 reviews
Conclusion: All told, it’s hard to accumulate nearly 2,000 reviews with so few complaints. If you place a high value on customer reviews, IncFile likely just scored some big points in your book.

How IncFile Compares

IncFile Registered Agent ComparisonConsidering how much time I’ve spent researching registered agent services, I’ve determined that some of them offer more for your money than others. Of course, our goal is still to figure out which provider has the best combination of pricing and features for you.

IncFile is a great provider of registered agent service because of their stellar customer feedback and their free year of registered agent with any business formation package. It’s always a good idea to see what the competition has to offer, so let’s also look at my personal favorite, Northwest Registered Agent.

Pricing: Northwest Registered Agent’s pricing starts at $125 per state per year for service in 1-3 states. If you require service in 4-9 states, the price drops to $115, and drops again to $100 for 10+ states. Of course, IncFile stays right at their $119 price tag. 

Features: Northwest Registered Agent scans all your documents locally, but other than that these companies offer similar service. 

Customer Support: IncFile’s service department does a good job answering questions, but it does sometimes take awhile to get messages returned. Northwest Registered Agent based their entire reputation on their excellent customer support, and it shows. They have a personalized approach that makes you feel like a person, not a number. 

Experience: IncFile has served 150,000+ businesses since 2004, which is an impressive volume of customers. However, Northwest Registered Agent specializes in providing this service, as opposed to IncFile’s much wider focus on general business services. If you want a company that focuses on providing registered agent services, Northwest Registered Agent might be the right fit for your company.



Pricing Starts at $119
In Business Since 2004
Perfect for: Anyone starting a business on a budget who needs an affordable registered agent service


Pricing Starts at $125
In Business Since 1998
Perfect for: Anyone looking for a trusted/straightforward company with no hidden fees

Frequently Asked Questions

In certain states, you’re allowed to serve as your own registered agent or elect one from within your company. That doesn’t mean you should. Among other hassles, you’d need to be available during all business hours and likely allow your personal address to become public record.
Operating a business without a registered agent isn’t a good idea. You risk falling out of good standing with your state of formation, losing limited liability status and paying significant financial penalties.
Sure. IncFile has a $49 service specifically tailored for changing agents. Just make sure to check with your state, because they might have some special forms to fill out, or they might charge a minor change fee.

Should You Use IncFile?

IncFile gets a 4.7/5 score in my book. Their customer reviews are excellent, and if you need to form a business their offer of a full year of registered agent for free with any formation package is impressive. Ready to get started with IncFile, or need more time to review our top 7 registered agent services guide? Either way, use the buttons below and you’re on your way!