Last Updated 02 May 2017 | By:

Direct Incorporation REVIEW

(Pricing, Features, Customer Reviews & More)

Direct Incorporation LLC ReviewTrying to find a reliable business formation service can be tough. There’s so many options, but it’s hard to know who’s great and just so-so.

To help simplify the research process, we’ve put together this Direct Incorporation review to see if their services are actually right for you.

First we’ll walk through some of their pros and cons, pricing and features, then see how they compare to other top options. We’ve also included an overview of what their past customers have said. By the end, I’m confident you’ll know if Direct Incorporation is right for you.

Direct Incorporation Pros & Cons

Pros

  1. The company’s been around since 2003, was founded by a crew of lawyers and entrepreneurs, and sports an A+ Rating with the BBB.

  2. You’re provided a Client Resource Center filled with resources you might find especially useful managing your business, so they become more of an ongoing resource than a one-time service.

  3. To help you stay compliant over the long haul, they provide a Business Compliance Program to ensure you aren’t blindsided by tedious legal matters. This helps avoid the hassle of dealing with agencies and other relevant institutions.

  4. They’ve got some great add-ons available. Unlike a lot of their competitors, they offer website domains, trademarks, copyrights and even logo design.

Cons

  1. First of all, it would be nice if Direct Incorporation offered a tracking system so you can check the status of your orders – no more wondering, “Did that paperwork get filed?” or “Did the state receive it yet?

  2. Direct Incorporation is a bit more expensive than other options. With an alternative service like IncFile you can incorporate your business for just $49 rather than Direct Incorporation’s price tag of $139… saving about $90. (Details Here)

  3. Direct Incorporation doesn’t have a free Registered Agent (official who sends and receives legal paperwork on your behalf) service like other incorporation services who offer it free of charge the first year.

    What this means is that a) you’ll have to get involved with another 3rd party provider that offers this service, or b) you’ll have to either find one yourself or begin the process of becoming your own agent if that’s allowed in your state.

Pricing & Features

Direct Incorporation has four straightforward packages: Standard, Premier, Elite and Venture.

See the table below for pricing, features included in each package, perks and additional services. As you can see every package is loaded with features, which can be a good or bad thing depending on your situation.

Direct Incorporation Pricing and Features

So here’s the deal, Direct Incorporation’s package pricing is higher than most providers. However, if you compare their features even the Standard package is filled with services you won’t see in other basic packages.

What’s really intriguing are the free perks. Seldom do you see an incorporation provider offer a free website domain and business name search.

If you decide to use Direct Incorporation, based on the sheer amount of value the Premier is a no-brainer. You can get all those features and a website + professionally designed logo. With this package alone you’ll receive these and more:

  • Articles of Incorporation Completion
  • Preliminary Name Check
  • Real-Time Online Access to Client Resource Center
  • Prompt Shipment
  • Notice Documents
  • Obtain your EIN
  • Filing of State Franchise Tax
  • S-Corporation Assistance
  • Boxed Corporate Records Binder

From there they have other things for both LLCs and Corporations as well like stock certificates, stock transfer ledger, corporate bylaws, and so on.

Customer Reviews

Customer RatingsTo sum up what most people are saying, it’s a bit of a mixed bag. We did find a couple of reviews are pleasant, thankful for how fast, easy and affordable they are. On the flip-side, others weren’t that pleased.

Most of these complaints center around their customer service.  As we mentioned in our pros & cons list early on, they don’t have the option to contact them via email. So if you do choose to contact them, you’ll need to call their toll free number and speak with a representative.

Speaking of phone calls, once you do pick up the phone, getting in touch with someone has it’s ups and downs. Some did find it helpful and were able to talk to representative, but others felt like they were getting the run around. We even tested this out ourselves, but were unable to get through after four calls.

Customer ReviewsMost of us can agree that customer service isn’t the top priority if the services are easy to use, super reliable and produce great results. But when there’s an issue, or something doesn’t quite go the way you expected, it can be difficult to reconcile those discrepancies with a customer service team that’s just so-so.

But, we highly encourage you to look at these reviews yourself. It can be tricky to get a straightforward view of things from individual reviews alone, but if you’re looking for case-by-case experiences, that’s where it’s at.

How Does Direct Incorporation Compare?

Direct Incorporation LLC ComparisonDirect Incorporation has plenty of satisfied customers thanks to their wide variety of feature-loaded service packages. There are always other options though, so we thought we’d give you a quick look at the competition.

IncFile has some of the lowest rates in the industry, with their $49 base-level Silver package. As you might expect, you don’t get as many features at this price point, but if all you need is the absolute basics of incorporation filing, IncFile is a well-regarded business that can save you $90.

If you think your business will need ongoing services — beyond the scope of other document filing companies — Rocket Lawyer is a flat rate service of $99 or offers a subscription-based service. For the subscription they charge $39.95 to $49.95 per month for a variety of legal products. Rocket Lawyer is unique in that if you do end up needing a lawyer, they’ll help you find one, and also get you a healthy discount on their services.

These companies are all great options to handle the business formation process. Which one is right for you comes down to the unique needs of your business. We’re confident that no matter who you choose, you’ll be satisfied with the services provided!

HERE’S A QUICK VISUAL

IncFile
  • Pricing Starts at
    $49

  • 100,000+ Businesses formed so far

  • Perfect for:
    Anyone who’s starting a business on a budget and need quick formation

Visit Website
Rocket Lawyer
  • Pricing Starts at
    $99

  • 10,000+ Businesses formed so far

  • Perfect for:
    Anyone who’s wanting basic formation or a suite of online legal services

Visit Website
Direct Incorporation
  • Pricing Starts at
    $139

  • 60,000+ Businesses formed so far

  • Perfect for:
    Anyone who wants a service with everything from formation to logo design

Visit Website

Frequently Asked Questions

CAN’T I JUST FILE MYSELF?

Absolutely! The option is always available for you to file all the paperwork for your new business by yourself. In fact, we’ve got free step-by-step How to Form an LLC and How to Form a Corporation guides to help.

The reason to file through a specialized service like Direct Incorporation is to have the filing taken care of so you can focus on running your business, at a heavily discounted price from working with a conventional law firm or business attorney.

ANY SPECIFIC FILING TIMES?

As is standard in the industry, filing times are wholly dependent on where you’re filing and vary state to state. You can check your state filing times along with relevant fees through Direct Incorporation or official sources like the secretary of state’s website. You can also call the county clerk’s office.

ARE THERE ANY DISCOUNTS?

Nope, they don’t offer a discount for any of their packages. That being said, there are some sweet goodies included in their packages. Within multiple packages, they offer a free domain name for your businesses website, so you can look forward to saving a little bit of money when you buy.

WHAT’S THEIR REFUND POLICY?

They do offer all the information on cancellations and refunds as a part of their legal disclaimer. But to avoid staring at the fine print, we’ve summarized the big points for you.

  • If an order is canceled after payment is received, you can get a refund with a $40.00 processing fee.
  • If an order is canceled after the formation documents have been sent off to the state, all payments are non-refundable.

There are a few more small details included in their disclaimer, but those are the two big ticket items to be aware of.

MUST I SIGN ANYTHING?

Once you sign up and provide your information, you won’t need to sign anything. Instead, Direct Incorporation will sign on your behalf as the ‘filer’ or ‘incorporator’.

HOW SECURE IS DIRECT INCORPORATION?

Very! As a company, Direct Incorporation has maintained their Norton Secured Status and are a verified Authorize.net merchant so you know your data is safe, as safe as working with any other legitimate business where transactions happen online or digitally.

DO THEY OFFER ONGOING SUPPORT?

You’ll always have the ability to get customer support through their toll free number. With that said, they don’t offer any Registered Service Agent services so it might be a little bit harder to find really personalized help if that’s what you’re looking for.

All in all, Direct Incorporation has a great spread of startup-friendly services. Their packaging is great, and although they can be a little pricey, you’re getting a ton of features geared towards making your life easier. In addition, they also offer less common services like trademarks and logos to take your business to the next level.

Should You Use Direct Incorporation?

At the end of the day, the choice is up to you. Direct Incorporation does provide some valuable services, and they definitely have a lot of options. But, in our humble opinion, we wouldn't recommend there services due to current customer reviews and numerous customer support issues. We believe we would be doing you a disservice if we didn’t report our honest opinions based on careful research.

If you’d like to explore some other options, check out our comparison guide of the top 7 services by clicking on the green button below.

Visit Other Options Or Visit Direct Incorporation